The first line of the warranty email I received reads:
"Please save this email — it's confirmation of your protection plan purchase and registration."
The email doesn't even mention what product is under warranty!? So now I have to save an email for the next three years and somehow remember what item it relates to. It really seems like Amazon and Asurion are deliberately trying to make it so people are way less likely to redeem their warranty.
Amazon saves all kinds of purchase data and could save any warranties I purchase just as easily. Asurion must have some way of saving the warranty info too, because they verify the warranty when a claim is made. Adding the product name to the email seems just as easy and simple. I thought I was being smart and buying a warranty but now this experience wreaks like a sleazy used car salesman up-sold me with under coating protection.
I have no idea if the warranty provides a good service, and now I'm not confident I'll ever find out.
ASURION 3 Year Office Equipment Protection Plan with Tech Support $20-29.99
$2.99$2.99
Enhance your purchase
Brand | ASURION |
Warranty Type | Limited |
Item Package Quantity | 1 |
Unit Count | 1 Count |
About this item
- Make sure this fits by entering your model number.
- NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
- COVERAGE: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one.
- EASY CLAIMS PROCESS: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it.
- EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- MORE DETAILS: Additional information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase (if you do not see this email, please check your spam folder). Contact us if you cannot locate your plan confirmation and Terms & Conditions via email at AmazonFeedback@Asurion.com.
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Important information
Legal Disclaimer
Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.
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Customer Rating | 4.5 out of 5 stars (22152) | 4.5 out of 5 stars (1546) | 4.5 out of 5 stars (1551) | 4.5 out of 5 stars (1618) | 4.6 out of 5 stars (12677) | 4.6 out of 5 stars (10129) |
Price | $2.99$2.99 | $7.99$7.99 | $7.99$7.99 | $7.99$7.99 | $8.99$8.99 | $4.99$4.99 |
Sold By | Asurion, LLC | Asurion, LLC | Asurion, LLC | Asurion, LLC | Asurion, LLC | Asurion, LLC |
Value Add Service Type | Warranty | Warranty | Warranty | Warranty | Warranty | Warranty |
Product guides and documents
Product information
ASIN | B07Q471C1S |
---|---|
Customer Reviews |
4.5 out of 5 stars |
Date First Available | March 14, 2019 |
Manufacturer | ASURION |
Warranty & Support
Product Warranty: For warranty information about this product, please click here
Feedback
Product Description



Customer reviews
4.5 out of 5 stars
4.5 out of 5
22,152 global ratings
How customer reviews and ratings work
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on Amazon
3.0 out of 5 stars
Cannot provide a brief description of unit covered
Reviewed in the United States on February 8, 2020
I like the idea my stuff can be protected, but these things are seldom needed, right? But when you do need them, they're great...So, I have to go through my order, figure out what was protected, and write it on the damn envelope myself?For the three dollars it cost me it's cheap, but in this crazily automated world, they have to know what they are protecting, right?They can print the specific order number, date, plan price, bjt not a description?So, if I dont write it on the paper myself, and I have a half dozen of these plans, and I need one, I've got to go through them all to figure out which one I need?That's kind stupid... Just my two cents...
Reviewed in the United States on February 8, 2020
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Reviewed in the United States on October 31, 2019
61 people found this helpful
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5.0 out of 5 stars
2 year Extended manufacturer warranty, with 3 yrs total equipment coverage and Tech support 24/7.
Reviewed in the United States on January 27, 2020
I bought this for a replacement hard drive for a computer. I was impressed with the email copy sent because it gave all the important information, such as purchase date and what it covered. It is an 2 year extended warranty with full technical support to help install, and trouble shooting 24/7 which starts from date of purchase. The equipment warranty goes into effect after manufacturers warranty expires. It explains that will cover all equipment failure and manufacturer warranty for 2 years after manufacturer warranty expires. But it is not insurance for drop and break. My husband was able to get necessary help to download and install the proper factory installed Operating system for that computer's Windows 10 license. And I won't have to pull my hair out being driven crazy because it doesn't require extensive backtrack and running around to fix it.
8 people found this helpful
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Reviewed in the United States on January 3, 2020
As above. I have not had to invoke the warranty coverage but if I had to do, I don't really know exactly which one fo these 20 odd certificates I have. Asurion and Amazon must place the product name in the warranty, and not just an order number. Until that happens, I would be forced to rate them with no more than 2 stars. It is just a minor software change.
43 people found this helpful
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Reviewed in the United States on June 16, 2022
I do not make it a practice to purchase the extended warrenty or insurance, most of the time I found the item outlasting both. This time I thought it to be a good idea since I use my burner as much as I do and honestly I am so glad I did and Asurion was AMAZING. Once I submitted my claim I was given instructions along with a pre-paid label. About a day after I sent it out I received a gift card to purchase a new burner, that was it, painless. I also insured my new device with Asurion, I have not one complaint, they were on top of their game. I n my humble opinion everyone who makes a purchase and are able to insure it with Asurion should. you won't be sorry. Thank You Asurion. God Bless.
Reviewed in the United States on February 8, 2020
So, I have to go through my order, figure out what was protected, and write it on the damn envelope myself?
For the three dollars it cost me it's cheap, but in this crazily automated world, they have to know what they are protecting, right?
They can print the specific order number, date, plan price, bjt not a description?
So, if I dont write it on the paper myself, and I have a half dozen of these plans, and I need one, I've got to go through them all to figure out which one I need?
That's kind stupid... Just my two cents...
I like the idea my stuff can be protected, but these things are seldom needed, right? But when you do need them, they're great...
So, I have to go through my order, figure out what was protected, and write it on the damn envelope myself?
For the three dollars it cost me it's cheap, but in this crazily automated world, they have to know what they are protecting, right?
They can print the specific order number, date, plan price, bjt not a description?
So, if I dont write it on the paper myself, and I have a half dozen of these plans, and I need one, I've got to go through them all to figure out which one I need?
That's kind stupid... Just my two cents...
So, I have to go through my order, figure out what was protected, and write it on the damn envelope myself?
For the three dollars it cost me it's cheap, but in this crazily automated world, they have to know what they are protecting, right?
They can print the specific order number, date, plan price, bjt not a description?
So, if I dont write it on the paper myself, and I have a half dozen of these plans, and I need one, I've got to go through them all to figure out which one I need?
That's kind stupid... Just my two cents...

3.0 out of 5 stars
Cannot provide a brief description of unit covered
By FosterKidz on February 7, 2020
I like the idea my stuff can be protected, but these things are seldom needed, right? But when you do need them, they're great...By FosterKidz on February 7, 2020
So, I have to go through my order, figure out what was protected, and write it on the damn envelope myself?
For the three dollars it cost me it's cheap, but in this crazily automated world, they have to know what they are protecting, right?
They can print the specific order number, date, plan price, bjt not a description?
So, if I dont write it on the paper myself, and I have a half dozen of these plans, and I need one, I've got to go through them all to figure out which one I need?
That's kind stupid... Just my two cents...
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33 people found this helpful
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Reviewed in the United States on February 18, 2022
I didn't use the tech support so no stars on that. I did have to return a product. All I had to do was describe the issue I had with the product. Asurion reviewed it and approved it. Told me to repack the product along with all of the components it came with and return it. They sent me a new unit even before I shipped the old unit back. Everytime I order some type of electrical product I add the Asurion backup. Worth it.
One person found this helpful
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Reviewed in the United States on May 17, 2022
My headset started going out back in February and I was ready to buy a new one, but happened to remember that I purchased this warranty. It was quick and easy. I just went to the website, filed a claim and they gave me a label to print out. Printed it and shipped the headset off. Everything was super easy.
Reviewed in the United States on May 3, 2022
This antivirus program is superior to others I have used over the years, surpassing Norton, E-Set, or McAfee. I would certainly recommend it. My service technician convinced me to try it and unless he finds something better, I am sticking with it. It seems more efficient and keeps both my desktop and laptop running well.