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Asurion, LLC

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Asurion, LLC

Return policy: Eligible for Return, Refund or Replacement within 30 days of receipt

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ASURION 4 Year Office Equipment Protection Plan with Tech Support $30-39.99

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16,254 ratings

| 34 answered questions

$6.99

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NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
COVERAGE: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one.
EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an Amazon e-gift card for the purchase price of your covered product. In some cases, we will replace or repair it.

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Important information

Legal Disclaimer

Your protection plan documents will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don't receive it, send an email to ambassador@asurion.com with your Asurion plan order number and we will resend.

Product Description

Asurion is taking the guesswork out of finding product protection plans to fit your needs. Products fail - often at the most inconvenient time. It’s a good thing you’re covered because no other plan can protect your stuff the way an Asurion Protection Plan can. Simply put, Asurion Protection Plans cover your products when you need it most with a fast and easy claims process. Buy a protection plan from a company that you know and trust. Add an Asurion Protection Plan to your cart today! Please see "User Guide [pdf]" below for detailed terms and conditions related to this plan.

Product guides and documents

User Guide (PDF)

Customer questions & answers

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Product information

ASIN

B08L3TFCKJ

Customer Reviews

16,254 ratings

4.6 out of 5 stars

Date First Available

February 28, 2019

Manufacturer

ASURION

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Customer reviews

5 star		80%
4 star		9%
3 star		4%
2 star		1%
1 star		5%

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Sheilah S.

Declind claim that was covered

Reviewed in the United States on December 29, 2020

Verified Purchase

Total fraud in my opinion. they actually said over and over, after I read them their own website, " Yea, but on our end it's considered physical damage.".

My shredder blade casing that is placed around the blades literally cracked in half, the blades chopped some of it up, and it was a workmanship malfunction. Asurion told me it was physical damage. They refused to look at the pictures or take the product in to examine it. They based it on me speculating that maybe a screw came loose inside the mechanism, when I was postulating how the plastic casing could have cracked in half on one side of the casing and prevented the shredder from being operable any further. Anyway... NEVER again will I buy from this fraud company. I will actually file a claim in small claims and sue--bring in their own wording and the top that shreds. They can get a judgment against them and fire the morons below the chain of decision for not processing it correctly. I consider this fraud. The best they could do was return what I paid for the protection plan? I declined, because if I do, there is no agreement valid anymore to get the cost of my shredder in small claims. I'm taking on the system here--I do NOT appreciate FRAUD. Asurion can go to Hades! I'm so sick of these gaslighting companies who say that what is right on their website and their own protection policy doesn't actually apply to YOUR claim. Great. Hope you enjoy that judgement against you for $ 36.00--and the knock to your credit. I've got all the time in the world. It's covid losers. All the time in the world.

41 people found this helpful

Helpful

Stonebandit

Know this: You are likely wasting your money.

Reviewed in the United States on September 19, 2020

Verified Purchase

Would not recommend even to my worst enemy. I purchased this thinking that if I had problems with my electric skateboard it would cover the problems. Apparently I was wrong, when I went to make a claim they said that due to the skateboard having a manufacturer warranty (This warranty was 5 years and only covered the bare minimum) they could not honor my protection plan. After taking the contract to my lawyer that they provided to me, she said that this for of service is clearly listed as part of this agreement and dening the claim due to multiple coverages was not part of the prior agreement. So then going back to Asurion with this information they still said that they couldn’t do anything at all. Luckily Amazon is an amazing company when it comes to customer service, they were able to refund this rather crappy service and help me get my board fixed. So long story short, this service plan will not do anything, if you call they will make every excuse possible to say that it is not covered. If you like spending money on a fake insurance plan go ahead but even the people I dislike the most I wouldn’t tell to buy this plan. To make matters worse I had written this review previously and they fought me about it until they got Amazon to take it down so people would not see that they do not hold up to their side of this protection plan. Further more this insurance will more than likely land you going down a rabbit hole of bad customer service and no money back. I have tried everything including submitting a claim to the better business bureau bbb and finally after what I clocked after thinking it was taking an excessive amount of time calling different people they refunded some of the cost. Long story short I beg you to not buy this product for any reason, you will have better luck with digging a hole putting the money you were going to spend on this plan and burry it, at least that way when you have a problem you have that money in a hole and not with this vacuum of an issuance plan, it sucks.

33 people found this helpful

Helpful

Nikki

Asurion protection plan is a scam.

Reviewed in the United States on January 10, 2021

Verified Purchase

I used this plan on a tablet. The screen got broke after 4 months and I tried to use the plan but they told me that the plan will not cover that specific tablet. So why was I able to link it to that purchase. So Asurion is selling a plan with items that it doesn't cover. Just knowing that whoever buys electronics is going to want a protection plan. So this one is a scam.

46 people found this helpful

Helpful

tchasman

Know what the basic warranties are before you buy this.

Reviewed in the United States on May 12, 2019

Verified Purchase

After I got my product, found out it has a three year warranty. This coverage starts after that expires. Will the product last that long?

33 people found this helpful

Helpful

Liberty D.

Ha! Coverage?!

Reviewed in the United States on August 30, 2020

Verified Purchase

We always buy this with my sons electronic purchases. We’ve had lots of problems with the Steelseries mice clickers not working after a few months.
When we try to submit a claim we are told we need to contact the manufacturer. The first time we did and got the complete run around from steel series. Same thing happened again and once more we need to contact SteelSeries in order to file a claim. This is bogus coverage. They should help facilitate with the manufacturer at the very least.
I will start purchasing from Best Buy for all electronic needs for my son. They have great replacement coverage. Saving $20 bucks is not worth my time.

13 people found this helpful

Helpful

responded quickly; dealing with them was easy and simple

Reviewed in the United States on January 5, 2022

Verified Purchase

I was very pleased with my interaction with Asurion. I had actually forgotten I had purchased the protection plan for an MP3 player, so am glad I checked through my orders. There was no "weaseling" or offering a substandard response. They immediately offered to refund the purchase price as it was clear the product couldn't be fixed. I'll definitely be adding them to future electronics purchases.

Helpful

Marie Lee

Best extended warranty

Reviewed in the United States on October 18, 2021

Verified Purchase

I always choose the Asurion Protection Plan when I order something that I can purchase it with. It is easy to use and no hassles. I know from experience from a Kindle that I had that went bad and a few other products also that they just wore out. I was immediately helped each time with respect and knowledge and I will always when possible continue to purchase the Protection Plans from Asurion.

Helpful

Jenielyn Lazaro

Easy Return Easy Refund

Reviewed in the United States on May 19, 2022

Verified Purchase

Highly recommended Assurion for insurance warranty. Easy claim easy refund as long as u follow the instructions. Highly recommended.
Square Trade- takes a long time and a lot of hiccups when returning or problem at the product.
I hope Assurion has offer electronics insurance.

Helpful

ASURION 4 Year Office Equipment Protection Plan with Tech Support $30-39.99

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Important information

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Product Description

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Warranty & Support

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