ASURION 4 Year Office Equipment Protection Plan with Tech Support $30-39.99
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- Make sure this fits by entering your model number.
- NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
- COVERAGE: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one.
- EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
- EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an Amazon e-gift card for the purchase price of your covered product. In some cases, we will replace or repair it.
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Your protection plan documents will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don't receive it, send an email to email@example.com with your Asurion plan order number and we will resend.
Asurion is taking the guesswork out of finding product protection plans to fit your needs. Products fail - often at the most inconvenient time. It’s a good thing you’re covered because no other plan can protect your stuff the way an Asurion Protection Plan can. Simply put, Asurion Protection Plans cover your products when you need it most with a fast and easy claims process. Buy a protection plan from a company that you know and trust. Add an Asurion Protection Plan to your cart today! Please see "User Guide [pdf]" below for detailed terms and conditions related to this plan.
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Reviewed in the United States on September 30, 2021
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My shredder blade casing that is placed around the blades literally cracked in half, the blades chopped some of it up, and it was a workmanship malfunction. Asurion told me it was physical damage. They refused to look at the pictures or take the product in to examine it. They based it on me speculating that maybe a screw came loose inside the mechanism, when I was postulating how the plastic casing could have cracked in half on one side of the casing and prevented the shredder from being operable any further. Anyway... NEVER again will I buy from this fraud company. I will actually file a claim in small claims and sue--bring in their own wording and the top that shreds. They can get a judgment against them and fire the morons below the chain of decision for not processing it correctly. I consider this fraud. The best they could do was return what I paid for the protection plan? I declined, because if I do, there is no agreement valid anymore to get the cost of my shredder in small claims. I'm taking on the system here--I do NOT appreciate FRAUD. Asurion can go to Hades! I'm so sick of these gaslighting companies who say that what is right on their website and their own protection policy doesn't actually apply to YOUR claim. Great. Hope you enjoy that judgement against you for $ 36.00--and the knock to your credit. I've got all the time in the world. It's covid losers. All the time in the world.
When we try to submit a claim we are told we need to contact the manufacturer. The first time we did and got the complete run around from steel series. Same thing happened again and once more we need to contact SteelSeries in order to file a claim. This is bogus coverage. They should help facilitate with the manufacturer at the very least.
I will start purchasing from Best Buy for all electronic needs for my son. They have great replacement coverage. Saving $20 bucks is not worth my time.
I filed the claim through their website interface. At the end of it all, the website crashed. Ooops.
I then filed the claim through chat. The outcome being :
(a) I have to return the faulty keyboard to them
(b) Upon receipt, they'll then reimburse me for the keyboard original cost
(c) They don't reimburse for the sales tax on the purchase
(d) A new keyboard will cost me $49.50. They'll eventually reimburse me $40.
So, getting $40 on a $50 claim is far from what I expected or they seemed to promise. I said to them "Okay then, fix my keyboard and return it to me".
They said "We can't fix it".
I said "So why do I have to send it back to you at cost and inconvenience to us both, but at the same time, you're not fully reimbursing me for the cost of a replacement?"
They said "Just because." (Well, okay, that's a paraphrase. :) )