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Asurion, LLC

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Asurion, LLC

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Asurion, LLC

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Asurion, LLC

Return policy: Eligible for Return, Refund or Replacement within 30 days of receipt

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ASURION 3 Year Floorcare Extended Protection Plan ($450 - $499.99)

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551 ratings

| 15 answered questions

$59.99

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Covers mechanical and electrical breakdowns.
No deductibles or hidden fees. Shipping included on all repairs. Fully transferable.
Easy claims process online 24/7. If we can't fix it, we will send you an Amazon e-Card reimbursement for your product purchase price.
Plan term and coverage begins at the end of the manufacturer's labor warranty. Plan is fully refunded if canceled within 30 days.
Plan contract will be emailed from Asurion within 24 hours of purchase. This will not ship with your product.

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Important information

Legal Disclaimer

Your protection plan documents will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don't receive it, send an email to ambassador@asurion.com with your Asurion plan order number and we will resend.

From the manufacturer

Product guides and documents

Product Documentation (PDF)

User Guide (PDF)

Product Description

Asurion is taking the guesswork out of finding product protection plans to fit your needs. Products fail - often at the most inconvenient time. It’s a good thing you’re covered because no other plan can protect your stuff the way an Asurion Protection Plan can. Simply put, Asurion Protection Plans cover your products when you need it most with a fast and easy claims process. Buy a protection plan from a company that you know and trust. Add an Asurion Protection Plan to your cart today!

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Product information

ASIN

B01LZDGQB7

Customer Reviews

551 ratings

4.5 out of 5 stars

Date First Available

October 10, 2016

Manufacturer

Asurion

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Customer reviews

5 star		79%
4 star		8%
3 star		6%
2 star		2%
1 star		5%

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Top reviews from the United States

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Prime used to be awesome

First time repair didn't last for long

Reviewed in the United States on June 30, 2021

Verified Purchase

2.5 yrs of owing the vacuum and 1.5 yrs into 3 yr asurion warranty the powerbot started to squeal, rattle and gave a motor error. Return to Asurion first time they found it needed a new motor which they replaced and sent the unit back in just over a week. They sent several emails updating on the progress ....(received, inspection underway, parts are ordered, completed repair, sent back). The vacuum worked for about 2 wks and the it started to make more noise than last time. I submitted another claim and sent it off again. This time there were no progress email updates but it came back about a week later and sounds good again. Time will tell. Main plus - great response and quick turnaround. 3 main issues are it wasn't fixed right the first time, 2nd time there was no communication about what they did this time and third they didn't repalce the beater bar/brush which is also broken. Original warranty from Samsung says this part is covered for 1 yr. Asurion warranty says it covers 3 more years of mftr original warranty so I will be sending another claim on the beater bar. The item is discontinued unfortunately so I suspect they are hoping I won't notice as the only option I see i$ to replace the unit with a newer model or give me my money back. Stay tuned....will see how claim #3 goes.

One person found this helpful

Helpful

Lisa Evans

Amazed

Reviewed in the United States on February 21, 2022

Verified Purchase

Outstanding service! I am always a little hesitant to buy extended warranty’s as I’ve had difficulty getting the company (not Asurion) to honor the warranty this time was different. I had my roomba for 14 months when the battery decided that it no longer wanted to take a charge. We contacted the company, filled out the paperwork, and sent the Roomba back for servicing (they paid for the shipping). I received an email, less than 2 days later, stating they received the unit and repairs usually can be completed within 3-5 days. On the 5th day I received another email stating that the Roomba could not be fixed and I would be given a complete refund. I did receive the refund, in the form of an Amazon gift card, within 1 hour. Amazed! Needless to say, I have purchased, and received, the replacement Roomba (and, yes, I purchased a new plan to cover the new unit). Skepticism is always my default, but I’m happy that Asurion proved me wrong.

One person found this helpful

Helpful

It got repaired but what a hassle!

Reviewed in the United States on April 30, 2020

Verified Purchase

While furnishing a new home, we had many appliances to buy. The Amazon purchases prompted me to get extended warranties. I bought them and have had 2 problems. The first one they refused to cover the one part that did break. The second was a vacuum cleaner. When it failed, they required I some how box it up myself and take it to the shipper that they selected. I did so. After a month, it came back and was still broken. Luckily, I had saved the giant box this time. I took it all the way back to the shipper and 5 Additional weeks later, (and a vacuum that now has more frequent flyer miles than I do) it is working. Shipping appliances 3000 miles is ludicrous.

One person found this helpful

Helpful

Mac

Requires due diligence.

Reviewed in the United States on January 4, 2020

Verified Purchase

Like any protection plan, it is not known how good it is until or if you need to use it. Just be aware that you may be duplicating the manufacture warranty on most of the years you pay for. Just check out to see how many years you are actually paying for before you buy.

4 people found this helpful

Helpful

Allan Wysmuller

Worth every penny I paid, and more!

Reviewed in the United States on April 18, 2022

Verified Purchase

Two years into the 3year portion of Asurian's coverage and my vacuum needed attention. A very pleasant call, directions and shipping label sent to me and the vacuum was off to their repair facility. Great updates, via email, and then, about 10 days later my vacuum is back and working as it should. I would like to add a sixth star, but I don't know how to do it!!!!!!!!!!!

Helpful

Sarah

Waste of money unless you want an extra year and double coverage

Reviewed in the United States on March 16, 2020

Verified Purchase

The new dyson I bought comes with a 2 year warranty with the same wording. This does add one year but you’re double covered for 2 years so I saw it as a waste of money.

3 people found this helpful

Helpful

Amazon Customer

When you use a product it usually gives good results

Reviewed in the United States on December 30, 2020

Verified Purchase

When you use a warranty for protection it is a relief your product will be fault free for the time you allot the protection. I am skeptical about buying something I can't see or touch, but just having the peace of mind you are "covered" against a loss it bring more contentment and you can focus on other things knowing you are protected!

Helpful

Scott

Skepticism

Reviewed in the United States on January 9, 2020

Verified Purchase

I was very skeptical about buying an extended warranty on my home appliance from Assurant. However, when that appliance failed within the warranty period, it was less than one hour before I received the reimbursement on the appliance which allowed me to order a replacement that very day.

I am very happy with Assurant's protection plan.

3 people found this helpful

Helpful

ASURION 3 Year Floorcare Extended Protection Plan ($450 - $499.99)

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Important information

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From the manufacturer

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Product Description

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