Top positive review
Hook-up to the base was exasperating.
Reviewed in the United States on August 5, 2018
At this point, I'm giving this 5-stars based on the 27" screen that will be so incredible when I have multiple windows open and the color. I have hundreds of NASA photos on my desktop and it feels as if I'm approaching a nebula the color and definition is so extraordinary. However, attaching the base arm to the monitor was no simple feat. After calling Acer and finally get past the obnoxious auto-responder, an agent instructed me how to go online (via my cell phone) to get the manual. Yeah, Acer doesn't put the actual manual in the package, just the Quick Guide which states that the monitor should be removed from its packaging carefully since the base is attached. Then, what am I holding? Kinda looks like a base to me. Attaching the arm to the base - piece of cake. But getting the arm into the bottom of the monitor, ah, not so much. When I got on the Acer website, following the agent's instructions, I was unable to find a manual - just the legal agreement. Time to do a Google search, which lead me to a YouTube video where the man took a flat screwdriver and snapped a piece of plastic off his R271 monitor to get the arm into the slot. Okay. So, before I've even had a chance to plug this puppy in, I have to break it. Sure, makes sense to me. But, it worked. I managed to fit the base arm into the monitor slot and the monitor isn't wobbling now.
I like Acer products - they've been around for decades. Have no complaints with my Acer PC and this monitor (so far) seems to be of very good quality. But really, no instructions? Come on. Even Pop Tarts come with instructions.