Amazon Expert Home Assessment

What's included
  • Forty-five minute session with a smart home expert in your home
  • Complimentary WiFi assessment to help you get smart home ready
  • A customized plan to enhance your home
  • One-on-one assistance ordering products and installation services
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What customers are saying


“The Amazon consultants were great!! Explained all the “tech things” very understandably to a regular person... Very Pleased :)”

- Joshua, Las Vegas

“They helped me design a plan around what I need for my ideal smart home on my budget. Can't recommend enough.”

- Quin, Orlando

"...Exceeded my expectations...he provided solid solutions to our home needs. I recommend without reservation.”

- Amazon Customer, Chicago

What to expect

1. Assessment

Your smart home expert visits your home to identify your needs and learn more about what you want.

Together, you and your expert will finalize your smart home package and order the devices together. Then, your expert will schedule your installation appointment, which will take place after all your devices arrive.

2. Installation

By the time of your second appointment, you should have all your devices at home.

During this appointment, your expert will install and configure your devices and show you how to use them.



Frequently Asked Questions

What does a typical Amazon Expert Home Assessment look like?

Each appointment is a personalized experience and typically lasts about 45 minutes. Here’s a little more about what to expect:

1. Your expert will start the appointment by learning more about how you want to automate your home.

2. Your expert will work with you to create a custom plan designed for your home and lifestyle with personalized smart home product recommendations.

3. Your expert will perform a WiFi assessment to make sure you have good signal strength throughout your home and help troubleshoot any issues.

4. Your expert will recommend products, help you order these, and help you book your follow-up appointment.

What do I need to be ready with, prior to the appointment?

We recommend that you have your WiFi network set up and password handy if you’d like your Amazon expert to perform a free WiFi assessment. Having great WiFi is essential for any smart home, and your expert can test your signal strength and speed to make sure you’re ready to go. Please have all areas where the installation is occurring fully accessible and clear of obstructions for the technician.

Are any products or product installs included in the service?

This is an assessment service only. Your expert will provide a recommended list of products and installation services that can be purchased separately.

All pros available in your area

Providers are required to be background-checked, insured, and licensed (if applicable). Learn more
Shop with confidence

All of our pros are:

We only invite providers who have a strong track record of service quality. We screen through a combination of media searches, online interviews, and reference checks.
We conduct comprehensive business background checks and require each provider you work with to pass a 6-point criminal background check.
Licensed and insured
Licensed and insured
All providers are required to maintain any necessary insurance and trade licenses.
Proven Performers
Providers must meet ongoing performance targets including responsiveness, quality, and ratings.

Customer Reviews
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All Reviews

amazon ratings By Lawrence Spada on Nov 02, 2019 in 29720
Amazon Expert Home Assessment - Fulfilled By AE SMART HOME SERVICES-NC-CHARLOTTE Verified Purchase
amazon ratings By JB on Jul 25, 2019 in 92103
Amazon Expert Home Assessment - Fulfilled By AE SMART HOME SERVICES-CA-SAN DIEGO Verified Purchase
amazon ratings By Leo Lin on Jul 16, 2019 in 94579
Amazon Expert Home Assessment - Fulfilled By AE SMART HOME SERVICES-CA-SANFRANCISCO Verified Purchase
amazon ratings By Samantha Sorbaro on Jun 07, 2019 in 10007
Amazon Expert Home Assessment - Fulfilled By AE SMART HOME SERVICES-NJ-HOBOKEN Verified Purchase
amazon ratings By DebbieV on May 25, 2019 in 92078
Amazon Expert Home Assessment - Fulfilled By AE SMART HOME SERVICES-CA-SAN DIEGO Verified Purchase

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