Top critical review
Great while it lasted
Reviewed in the United States on December 30, 2017
I bought this 2 years ago and it worked great. I followed all the directions, did just what the manual told me to do, and kept it stored in the laundry room when not in use. I didn't use it often, but it was handy when I did need it. Fast forward to this morning, when I discovered that my dog had an "oops" moment that needed cleaning. I pulled out my trusty little cleaner and cleaned the carpet. Yay! Then I lifted it to go downstairs and discovered wet, brown marks on my carpet where it had been sitting. I cleaned those areas only to discover new ones had formed. I moved the unit into a near-by bathroom and discovered that the "dirty" water cannister was leaking. Yuck! More clean up ensued. Ultimately, long story shorter, I found that the entire unit was leaking from the base - clean water, dirty water, anything liquid was dripping out of the base plate seams. At that point I put the whole thing in a plastic trash bag, said goodbye, and proceeded to disinfect my kitchen, bathroom and everywhere the contents had dripped. I bought the cleaner because of the good reviews, so I'm disappointed that it only held up for two years. Needless to say, I will not buy another one.