Buying Options

Kindle Price: $14.95

Save $5.04 (25%)

These promotions will be applied to this item:

Some promotions may be combined; others are not eligible to be combined with other offers. For details, please see the Terms & Conditions associated with these promotions.

Deliver to your Kindle or other device

Buy for others

Give as a gift or purchase for a team or group.Learn more

Buying and sending eBooks to others


Select quantity
Buy and send eBooks
Recipients can read on any device

Additional gift options are available when buying one eBook at a time.  Learn more


These ebooks can only be redeemed by recipients in the US. Redemption links and eBooks cannot be resold.

Quantity: 
This item has a maximum order quantity limit.

Deliver to your Kindle or other device

<Embed>
Kindle App Ad
The Client-Centered Law Firm: How to Succeed in an Experience-Driven World by [Jack Newton]

Follow the Author

Something went wrong. Please try your request again later.


The Client-Centered Law Firm: How to Succeed in an Experience-Driven World Kindle Edition

4.4 out of 5 stars 28 ratings

See all formats and editions Hide other formats and editions
Price
New from Used from
Kindle
$14.95
Great on Kindle
Great Experience. Great Value.
iphone with kindle app
Putting our best book forward
Each Great on Kindle book offers a great reading experience, at a better value than print to keep your wallet happy.

Explore your book, then jump right back to where you left off with Page Flip.

View high quality images that let you zoom in to take a closer look.

Enjoy features only possible in digital – start reading right away, carry your library with you, adjust the font, create shareable notes and highlights, and more.

Discover additional details about the events, people, and places in your book, with Wikipedia integration.

Ask Alexa to read your book with Audible integration or text-to-speech.

Get the free Kindle app: Link to the kindle app page Link to the kindle app page
Enjoy a great reading experience when you buy the Kindle edition of this book. Learn more about Great on Kindle, available in select categories.

Length: 274 pages Word Wise: Enabled Enhanced Typesetting: Enabled
Page Flip: Enabled

Beyond your wildest dreams
From DC & Neil Gaiman, The Sandman arises only on Audible. Listen free with trial
click to open popover

Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.

  • Apple
    Apple
  • Android
    Android
  • Windows Phone
    Windows Phone
  • Click here to download from Amazon appstore
    Android

To get the free app, enter your mobile phone number.

kcpAppSendButton
Amazon Business : For business-only pricing, quantity discounts and FREE Shipping. Register a free business account

Editorial Reviews

About the Author

Jack Newton is the CEO and cofounder of Clio, a leading suite of technology tools that support law firms in being more client centered. An experienced business leader, software developer, and entrepreneur, Jack has worked in the service, life sciences, and legal industries. Today, Clio's product suite is trusted by 150,000 legal professionals and approved by over 65 bar associations and law societies globally. --This text refers to the paperback edition.

Review

“For more than a decade, Jack Newton has had the unenviable job of selling software to lawyers. With remarkable success, he has prevailed and, on the way, built a deep understanding of what makes law firms tick and stumble. This book is an excellent distillation of this insight, above all calling for law firms to swing round and face the market, to focus relentlessly on the needs of clients, and to ceaselessly improve client experiences. A considerable and important contribution to the law firm literature.”

Professor Richard Susskind OBE, author of Tomorrow’s Lawyers

“We as lawyers often focus on “what” legal services we provide instead of on “how” we do it. Jack Newton’s new book, The Client-Centered Law Firm, is (rightly) all about the “how.” Based on Jack’s wealth of experience servicing clients in the legal marketplace, this book provides a useful guide on how to enhance client service with client-centricity and also, importantly, how to measure progress. It is a must-read for all types of legal professionals.”

Michele DeStefano, Professor of Law, University of Miami, Affiliated Faculty, Harvard Law School Executive Education, Founder, LawWithoutWalls

“In the age of Amazon and Uber, the lesson for law firms is that experience matters—not just legal experience, but also the experience you provide your clients. Drawing on his own experience as founder and CEO of one of the legal industry’s most-successful companies, Jack Newton provides a practical blueprint for building a client-centered law firm, making the case for why it matters through data and examples, and then guiding you through the process of redesigning your own firm and measuring success.”

Bob Ambrogi, Publisher and Editor-in-Chief, LawSitesBlog.com and LexBlog.com

“Jack Newton understands the legal system was designed by the people working in it—rather than those using it. Newton knows we have to make the system better by putting our users first. He delivers, with unequaled passion, drive, and knowledge, an inspiring call to action, a roadmap for success, and a platform for change—all of which will benefit the consumers of legal services and the lawyers serving them. I loved Jack’s book, and you will too.”

Kevin O’Keefe, CEO and Founder, LexBlog, Inc.

The Client-Centered Law Firm is a fantastic mix of practical and theoretical—futuristic and exactly what we are seeing in law firms today. I have already implemented some of the strategies and exercises described to make my firm more client-centered.”

Billie Tarasico, Attorney at Law, Modern Law

“This is quite possibly the most important book of the decade for lawyers. While most legal books are one or the other, The Client-Centered Law Firm expertly balances inspiring philosophy with tangible guidance in a way that only someone with Jack Newton’s understanding of the legal industry could do.”

Jordan L. Couch, Partner, Palace Law

“The legal industry is changing and it’s time to break free of the traditional law model. Jack Newton provides the reasoning and the pathway to develop a client-centered mindset and change the legal industry—for good.”

Kimberly Y. Bennett, Attorney and Founder, K Bennett Law LLC

--This text refers to the hardcover edition.

Product details

Customer reviews

4.4 out of 5 stars
4.4 out of 5
28 customer ratings
How does Amazon calculate star ratings?
Reviewed in the United States on March 3, 2020
Verified Purchase
Reviewed in the United States on February 25, 2020
Verified Purchase
3 people found this helpful
Comment Report abuse
Reviewed in the United States on May 25, 2020
Verified Purchase
Reviewed in the United States on February 10, 2020
4 people found this helpful
Comment Report abuse
Reviewed in the United States on January 28, 2020
2 people found this helpful
Comment Report abuse
Reviewed in the United States on January 28, 2020
4 people found this helpful
Comment Report abuse

Top international reviews

Customer
1.0 out of 5 stars Not for me
Reviewed in the United Kingdom on May 11, 2020
Verified Purchase
Sending feedback...
Thank you for your feedback.
Report abuse
Jennifer R
5.0 out of 5 stars A great guide for improving your law firm
Reviewed in Canada on March 3, 2020
Verified Purchase
One person found this helpful
Sending feedback...
Thank you for your feedback.
Report abuse
Emilio A
4.0 out of 5 stars Good ideas
Reviewed in Mexico on May 11, 2020
Verified Purchase
Sending feedback...
Thank you for your feedback.
Report abuse