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Communicating at Work Paperback – August 16, 1993

3.9 out of 5 stars 24 ratings

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Editorial Reviews

From Library Journal

Business writer Alessandra and Hunsaker (business, Univ. of San Diego) here explore interpersonal verbal, nonverbal, group, and written communication, especially in the workplace. They discuss the importance of the many forms, using examples, alternatives, and checklists for each. Styles of personal communication are covered in detail, as are listening and questioning. This book is for anyone who wishes to learn how the communication processes can affect relations in the workplace or just about any situation. The style and format are simple, direct, and well organized for referral. There are many books available on this subject, e.g., Allan D. Frank's Communicating on the Job (1981) and Phillip G. Clampitt's Communicating for Managerial Effectiveness (Sage, 1991), but this one is well written and should be available in all corporate and public libraries.
- Littleton M. Maxwell, E. Claiborne Robins Sch. of Business, Univ. of Richmond, Va.
Copyright 1993 Reed Business Information, Inc.

About the Author

Dr. Tony Alessandra helps companies build customers, relationships, and the bottom-line, and shows them how to achieve market dominance through specific strategies designed to outmarket, outsell, and outservice the competition. Dr. Alessandra is president of Online Assessments, (OnlineAC.com) a company that offers online assessments and tests; co-founder of MentorU.com, an online e-learning company; and Chairman of the Board of BrainX, a company that offers online digital accelerated-learning programs. He is a widely published author and was recognized by Meetings & Conventions Magazine as “one of America's most electrifying speakers,” Dr. Alessandra was inducted into the Speakers Hall of Fame in 1985—and is a member of the Speakers Roundtable, a group of 20 of the world's top professional speakers.
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Product details

  • Publisher ‏ : ‎ Touchstone (August 16, 1993)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 272 pages
  • ISBN-10 ‏ : ‎ 0671788558
  • ISBN-13 ‏ : ‎ 978-0671788551
  • Item Weight ‏ : ‎ 10.3 ounces
  • Dimensions ‏ : ‎ 5.5 x 0.69 x 8.44 inches
  • Customer Reviews:
    3.9 out of 5 stars 24 ratings

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3.9 out of 5 stars
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