Amazon.com: Customer reviews: Coolife Luggage Suitcase PC+ABS with TSA Lock Spinner Carry on Hardshell Lightweight 20in 24in 28in (grey, S(20in_carry on))
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  • Coolife Luggage Suitcase PC+ABS with TSA Lock Spinner Carry on...
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Customer reviews

4.6 out of 5 stars
4.6 out of 5
1,615 global ratings
5 star
76%
4 star
14%
3 star
5%
2 star
2%
1 star
4%
Coolife Luggage Suitcase PC+ABS with TSA Lock Spinner Carry on Hardshell Lightweight 20in 24in 28in (grey, S(20in_carry on))

Coolife Luggage Suitcase PC+ABS with TSA Lock Spinner Carry on Hardshell Lightweight 20in 24in 28in (grey, S(20in_carry on))

byCoolife
Color: greySize: S(20in_carry on)Change
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Top positive review

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Midwestern Female
5.0 out of 5 starsGreat Piece of Luggage
Reviewed in the United States on May 11, 2019
I'm very happy with the weight & tough exterior of this suitcase. Even fully loaded I can easily lift it over my head to store in the airplane storage compartment. I've taken it on 1 trip so far & when it took a tumble from the back of my SUV it sustained no damage. The inner pockets are handy for packing. Overall, I'm highly satisfied!
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82 people found this helpful

Top critical review

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J
3.0 out of 5 starsDecent suitcase, they are paying for reviews
Reviewed in the United States on June 10, 2019
Seems like a decent piece of luggage for the price, but what's kinda disturbing is that the seller will not stop emailing me directly soliciting a review with pictures/videos in exchange for a gift card. Just leave the review, email a screenshot, and get a giftcard. Not cool, makes it difficult to trust the ratings on this item.
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201 people found this helpful

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1,615 global ratings | 281 global reviews

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From the United States

Rory McNeil
3.0 out of 5 stars Too large for airline carry-on status.
Reviewed in the United States on July 13, 2021
Color: wine redSize: S(20in_carry on)Verified Purchase
I really like the suitcase however, despite ordering the 20” carry-on, I discovered that it is a little over 2 inches more than the maximum size allowance for a carry-on bag. I suppose it’s my fault for not reading the actual dimensions when I ordered it but I assume that if it was a 20 inch carry-on that they knew what the size limitations are. It should not have been advertised as a 20 inch that was suitable for airline travel. I’m going to keep it because I got it on sale during Amazon Days; but that’s some money I could’ve spent on a carry-on that would actually fit in the overhead without having to pay a fee or wind up having to check it. This will be OK for car trips but I already have suitcases for that.
It’s disappointing that so many items for sale are not what they say they are. It used to be much different but now it’s just like they throw a description at the wall and see if it sticks.
2 people found this helpful
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Maggie Duckworth
5.0 out of 5 stars Distinct at airport and large enough to travel
Reviewed in the United States on March 9, 2022
Color: orangeSize: L(28IN)Verified Purchase
I waited until after I'd traveled to leave this review, so the attached pictures are what the luggage looked like AFTER a trip to Disney World including air travel and four hotel transfers. After the first airport journey, it was clear something had been spilled on the luggage in transit but the contents were safe and secure. This held everything I needed for a week of elaborate outfits including boots, fluffy dresses, wigs, and lots of products. I traveled with it extended and the zipper and cloth still seem strong and dependable. One journey is down...here's to many more!
Customer image
Maggie Duckworth
5.0 out of 5 stars Distinct at airport and large enough to travel
Reviewed in the United States on March 9, 2022
I waited until after I'd traveled to leave this review, so the attached pictures are what the luggage looked like AFTER a trip to Disney World including air travel and four hotel transfers. After the first airport journey, it was clear something had been spilled on the luggage in transit but the contents were safe and secure. This held everything I needed for a week of elaborate outfits including boots, fluffy dresses, wigs, and lots of products. I traveled with it extended and the zipper and cloth still seem strong and dependable. One journey is down...here's to many more!
Images in this review
Customer image Customer image
Customer imageCustomer image
2 people found this helpful
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Ken
5.0 out of 5 stars Nice medium size luggage bag
Reviewed in the United States on September 10, 2019
Color: wine redSize: L(28IN)Verified Purchase
I was looking for a 2nd medium sized luggage bag and originally purchased the 28 inch size. It arrived fast . Looked good but it was too big for my needs and promptly returned it . I then purchased the 24 inch bag and it arrived in 1 day . Very fast service . I really liked the smaller 24 inch luggage bag better . Not too big and not too small . Looks sturdy . I set the TSA/ lock code following the easy instructions . Everything is good so far . I’ll follow up later on how it makes it through various airline baggage handlers .
17 people found this helpful
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Rebecca C.
3.0 out of 5 stars Cheap, flimsy plastic
Reviewed in the United States on November 3, 2021
Color: wine redSize: L(28IN)Verified Purchase
I just received the 28" suitcase and it does seem to be within the 62 linear inches needed to check a bag, however the outer case feels like a thin, plastic drum. I would not be surprised if it broke in the first use. There's already a small sign of the plastic being bent (lighter color) near one of the wheels during shipment.

I'm honestly nervous to take it on a trip during the holidays and may return it. I know most reviews these days are paid, so it's hard to know what's real. This is an honest review.
3 people found this helpful
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Denver Steve
5.0 out of 5 stars Great
Reviewed in the United States on July 14, 2019
Verified Purchase
I used this traveling to, and in, Europe for over 6 weeks on train, plane and automobile. Looks hardly used. I would buy another if needed. A traveling companion said he would buy one as soon as he returned home.
15 people found this helpful
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MG
1.0 out of 5 stars Zipper Broke on First Trip
Reviewed in the United States on September 10, 2021
Color: greySize: L(28IN)Verified Purchase
We all know how zippers can malfunction and not zip properly, leaving the suitcase open when you zip or unzip. That's exactly what happened on my first trip with this suitcase. One of the zippers stopped working properly and would leave the suitcase unzipped. Fortunately the other one still worked.
6 people found this helpful
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JFK IITop Contributor: Photography
4.0 out of 5 stars See Update. I don't like to give a bad review, but the wheels are cheap
Reviewed in the United States on August 26, 2019
Color: wine redSize: L(28IN)Verified Purchase
Update 9/24:
The company contacted me and provided a replacement. They indicated they would provide feedback to design. Because of the good customer service, I am increasing the rating to a 4 star rating. I travel a moderate amount and have another trip in October, so I will update this review with more experience.

First review:
On the first arrival using thus luggage, a wheel is broken. I have two iFly bags with it purchased from Walmart, one very large one that I have used for many years. They made it fine. This one looks good on the outside, but the wheels are insufficient.
Customer image
JFK II
4.0 out of 5 stars See Update. I don't like to give a bad review, but the wheels are cheap
Reviewed in the United States on August 26, 2019
Update 9/24:
The company contacted me and provided a replacement. They indicated they would provide feedback to design. Because of the good customer service, I am increasing the rating to a 4 star rating. I travel a moderate amount and have another trip in October, so I will update this review with more experience.

First review:
On the first arrival using thus luggage, a wheel is broken. I have two iFly bags with it purchased from Walmart, one very large one that I have used for many years. They made it fine. This one looks good on the outside, but the wheels are insufficient.
Images in this review
Customer image
Customer image
3 people found this helpful
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Suzan M.
5.0 out of 5 stars Nice looking luggage
Reviewed in the United States on March 28, 2019
Color: wine redSize: L(28IN)Verified Purchase
I plan to start traveling now that I am retired. My mismatched luggage just wasn't going to work. I found these on Amazon and read the reviews. They are very nice looking and was glad to have the TSA lock built into each piece.
The wine red is very attractive and I chose it to make my luggage stand out in Baggage claim area. I love the sturdy feel and the easy gliding of the spinner wheels. Also the assorted handle placements is very handy.
I'm ready to get them packed and have an adventure.
20 people found this helpful
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Sadie M
5.0 out of 5 stars Great purchase
Reviewed in the United States on November 15, 2021
Color: orangeSize: L(28IN)Verified Purchase
So I wanted to wait till I used the suitcase for travel to write my review. The suitcase made it from the USA to Mexico and back with no broken wheels! I read a lot of mixed reviews, but I had no problems! I weighed the suitcase alone, and if I remember correctly it was about 12ish lbs. I shared the suitcase with another person and we fit everything comfortably for a 7 day trip weighing 40lbs! Hope this is helpful!
2 people found this helpful
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c
1.0 out of 5 stars Broke after One Trip
Reviewed in the United States on January 17, 2022
Color: wine redSize: S(20in_carry on)Verified Purchase
Initially, I really liked the suitcase. It's super spacious, and I was able to take a good amount of clothes for my six-week trip across Europe. But after one flight, two of the wheels broke and stop working properly. By the end of my six-week trip, the zipper had snapped and the bottom of the suitcase could no longer properly seal. I was really excited about the price of this suitcase, but be warned, you get what you pay for.
3 people found this helpful
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