Amazon.com: Customer reviews: COOLIFE Luggage 3 Piece Set Suitcase Spinner Hardshell Lightweight TSA Lock 4 Piece Set

Top positive review

International travelers

Reviewed in the United States on November 24, 2018

My family travels internationally which means lots of airplane transfers, rail, ferry loading and unloading. Each member has their own set. Only one cosmetic scuff has appeared. About to order another set for my mother as we are taking her to London, Scotland and Ireland for the holidays. We rarely use the middle size. The small size we carry on and the largest size we check. Very pleased with maneuvering and durability of wheels on various rough surfaces. The retractable handle makes for easy storage on ferries and railway. We’ve had zero issues with locking mechanism. We are a family of 4 with kids age 8 and 12.

966 people found this helpful

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Mark Twain

Not TSA locks

Reviewed in the United States on March 16, 2019

The luggage came without a tsa lock as advertised! There was a lock but it was a regular lock which defeats the purpose! Disappointed as we are now left scrambling for luggage for an upcoming travel
Wish amazon fullfillment would double check on the quality of items before it ships

101 people found this helpful

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From the United States

ChiefLaughALot

International travelers

Reviewed in the United States on November 24, 2018

Color: blueVerified Purchase

966 people found this helpful

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P Pep

Loved it however very disappointed after my first use one ...

Reviewed in the United States on December 16, 2016

Color: orangeVerified Purchase

Loved it however very disappointed after my first use one of the bags cracked. It should last longer than one flight.

Update - The Company reached out within 24 hours of my review to address the situation. I was very impressed with their customer service and their desire to have happy customers.

1,646 people found this helpful

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Shannon

A Great Buy

Reviewed in the United States on June 1, 2018

Color: blueVerified Purchase

When I first saw the reviews I was like dang I shouldn’t buy this luggage but I still took a chance because I needed cheap luggage. And I am a very satisfied customer. My luggage survived my first trip. I would recommend luggage covers because they can get scratched easily but to me that’s not an issue. My belongings being secure and my luggage not being damnage were my only concerns. And they were not damaged at all. The preset lock code worked fine too and it was easy to reset the (000) password to what I wanted it to be. So yes I would definitely recommend this set. It’s definitely cheap and reliable.

458 people found this helpful

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Amanda

Product needs work but Customer Service is awesome!

Reviewed in the United States on October 9, 2017

Color: blueVerified Purchase

I purchased these to go on vacation. I used these once, with the zipper not working on my returned. I had to tap my suit case closed on my returned flight.

After writnig this review the manufacture contacted me directly and credited my account for the issues I had with the suit case. Although the product may need work, there is a lto to be said about customer service! Thank you Mia for contacting me and working with me on a solution!

423 people found this helpful

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Amazon Customer

Excellent wheels lightweight

Reviewed in the United States on July 6, 2018

Color: blueVerified Purchase

This item came quickly I received just in time for our trip. This luggage is awesome. We went to Hawaii for 10 days held all of our items plus a few extra on the trip home. The suitcases are lightweight and roll with ease. I loved the zippered section nothing fell out. The wheels roll well especially in the busy airport. Outsides are very durable. You can pull the handle up and set your backpack or extra bags on top nothing falls off. This is the best luggage I have owned so far. I will be taking it to London in December.

331 people found this helpful

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may e howard

Time for new luggage

Reviewed in the United States on May 9, 2018

Color: blueVerified Purchase

I really like my new luggage set. They came today. I won't be traveling with them until July.
They look really great. I will let you how the trip goes. At this moment, I'm happy with my purchase.

228 people found this helpful

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By CJs Pirate

Easily Glide When Pulled

Reviewed in the United States on July 14, 2018

Color: blueVerified Purchase

After a week of traveling I am quite impressed with this luggage. It has withstood the rigors of daily movement from my pick up to whatever hotel my wife and I happen to be staying in during this six state journey. I was doubtful at first whether I would find this luggage to be any better than anything I already owned. My doubts have been alleviated.

These pieces are a charm to handle. They glide easily and the telescoping handles lock into place firmly. I am impressed.

210 people found this helpful

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Jason Kyle

and seem like they will last a while

Reviewed in the United States on April 25, 2018

Color: orangeVerified Purchase

I had to go to Germany recently and the luggage we had blew out a wheel on the last trip. The search began... I wanted to a suitcase that I could check that wasnt gigantic but would be solid for 7 - 10 days of business travel as well as work for those coveted vacations. What we ended up finding was 3 suitcases that would work for both my wife and I! These are solid, feel well put together, and seem like they will last a while. The only con Ive found so far is that I was expecting them to be a little more hard shelled, when I sat on it, the case cratered a bit but popped right back and I brought some hollow chocolate eggs back in my bag and several of them were damaged during handling from the trip. The middle sized bag was perfect for me for a 7 day international trip... I cant wait to go on vacation and need the large bag!

229 people found this helpful

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la nakashima

1st travel, luggage dented

Reviewed in the United States on September 4, 2018

Color: apple green2Verified Purchase

UPDATE: upgraded review because customer service has been so attentive.

this latest pic ... i TOTALLY can find my luggage - SOOO EASILY!!!

i have had 2 more flights .... no additional luggage dents. i did buy luggage straps .... NOT related to security of this brand - simply seemed like a good idea with zipper-hardside luggage. go figure - from 3 pieces of luggage with 6 straps, lost 2 straps already.

*********

the luggage is standard in features (tho not expandable) ... price seemed good. BUT, I chose hard-sided luggage because a couple trips i'm taking i'll be traveling with delicate/fragile/squishable items. i am worried how this case will fare.

I am contacting company & will update my post with how customer service handled situation.

149 people found this helpful

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Beanne

Watch video for commentary 🎥

Reviewed in the United States on May 3, 2021

Color: family set-blue1Verified Purchase

The media could not be loaded.

Watch video for commentary! We just recently made the transition to hard sided suitcases. I really like them because they protect your things but they are obviously not as flexible as soft sided suitcases. I’ve had an issue with other hard cases getting scratched on conveyor belt at the airport but it does not seem like we had that issue with these. The best feature about it is that the zippers become a TSA lock with your own combination that TSA could still access without cutting open your suitcase. I do wish that there was two zipper compartments in each of the suitcases instead of one. I believe that would’ve helped keep the suitcase better organized and prevent it from moving around.

64 people found this helpful

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