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The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions Paperback – November 21, 2016

4.4 out of 5 stars 20 ratings

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Editorial Reviews

Review

"The Customer Loyalty Loop is a fun, easy to read, yet science-based look at all things customer-related. Put Noah Fleming's advice to work, and learn how to identify customers, win them over, and keep them coming back for more." - Daniel H. Pink, author of TO SELL IS HUMAN

About the Author

Noah Fleming is a sought-after business strategy consultant, speaker, and the author of Evergreen: Cultivate the Enduring Customer Loyalty that Keeps Your Business Thriving. His firm, Fleming Consulting & Co., is a trusted coaching and consulting source for thousands of clients who want to dramatically grow their businesses. He is routinely quoted and mentioned in the New York Times, Forbes, Reuters, and others. Fleming also writes a blog and publishes his weekly newsletter, “The Tuesday Tidbit,” for more than 22,000 subscribers. His website is NoahFleming.com.

Product details

  • Publisher ‏ : ‎ Weiser; First edition (November 21, 2016)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 240 pages
  • ISBN-10 ‏ : ‎ 1632650665
  • ISBN-13 ‏ : ‎ 978-1632650665
  • Item Weight ‏ : ‎ 9.6 ounces
  • Dimensions ‏ : ‎ 5.2 x 0.5 x 8.2 inches
  • Customer Reviews:
    4.4 out of 5 stars 20 ratings

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Noah Fleming has changed the way the world thinks about customers.

In under five years, Noah has helped his clients generate over $5bn in word-of-mouth business and new revenue from their existing customers.

Noah works with senior executives and teams across an array of diverse companies such as Michael Kors, The Washington Capitals, Broadway, Mistras Group, and many more. These clients have engaged Noah to find the best strategies, codify sales &amp; marketing processes, and to maximize revenue from new and existing customers.

He has significantly increased revenues for hundreds of clients across dozens of industries and markets, and it’s common for his clients to see a 200–500% return on their investment.

Noah is also the author of the books” Evergreen: Cultivate The Enduring Customer Loyalty That Keeps Your Business Thriving, and The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions, and Dealing with Difficult Customers: How to Turn Your Demanding, Dissatisfied, and Disagreeable Clients into Your Best Customers. All three books made three separate #1 category rankings on Amazon including Sales, Marketing &amp; Customer Service.

Customer reviews

4.4 out of 5 stars
4.4 out of 5
20 global ratings

Top reviews from the United States

Reviewed in the United States on May 3, 2020
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Reviewed in the United States on November 21, 2016
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Reviewed in the United States on November 3, 2017
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Reviewed in the United States on May 31, 2017
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Reviewed in the United States on November 18, 2016
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Top reviews from other countries

Emilios
5.0 out of 5 stars A must read!!
Reviewed in the United Kingdom on February 3, 2017
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Josep Alet
2.0 out of 5 stars buena base de psicología, poco modelo y mucha autoventa
Reviewed in Spain on February 13, 2017
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MR Andrew Dunn
5.0 out of 5 stars Must own!
Reviewed in Canada on February 17, 2017
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