They are giving you good content, but it's like they are trying to make ancestry researchy gimmicky and hilarious and it doesn't come off right. I think the host is probably a funny guy and it's probably not his fault he's part of the faulty format.
Example, they tell a man that his grandfather, a British surgeon surgeon, married an Indian woman. They don't say the woman's name. It could be they can't find her name, but they don't even try or explain it or explore it any further, then the host interrupts in a weird way and the conversation is over, onto something else in a jerky way.
There are so many things like that, missed opportunities or major or sensitive stuff that is awkwardly glossed over. They totally missed the trick. The show creators need to re-assess why people might be interested in this stuff and not try to make it a game show or something. Look at Finding Your Roots or Who Do You Think You Are for better versions of this.
I will still watch every one because I am very interested in the content, but I can only guess others are put off and don't get very far.