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I REALLY enjoyed my 1st Amazon Explore of Siena with Anna, which was free as a Prime Member. Although I could barely hear her, despite checking my speakers beforehand, Anna was a trooper & did her best to hold her mic practically against her lips so I could decipher what she was saying. It still sounded as if she were whispering! However, the town was very pretty & she imparted lots of interesting tidbits of information. She was very warm & personable. The photos I took came out beautifully! Her tour made me want to visit the town on my next trip to Italy! If I could be assured that I wouldn't have audio issues again, I'd most definitely purchase more of these tours!