First of all, this is a wonderful and inspiring movie so that isn't the issue here. We purchased this from a seller in England because it didn't seem to be available in the US. We weren't informed that this DVD would not play on certain DVD players here in the US, so when it arrived we couldn't watch the movie. Talk about a disappointment because this film is one of my favorites. I contacted the company and they refused to give me a refund saying that I should have know this about differing zones, etc. but that they could see, in reading the description of the item, that there was ambiguous information about the ability to 'play' the film on certain DVD players.
Now, strangely enough, the cost of this DVD was minimal and the shipping costs were nearly as much as the actual film. So they're only offer was for us to ship it back, postage on us too, and then and only then, would they refund our money! I tried to explain that we would spend even more money shipping it back to England and wind up paying twice as much as we had in the first place. The company never budged and this is hard to believe because the refund would have been less than $12.00 overall but they still refused. So my advice would be 'Buyer Beware' and know that this company will not work with you if there are any issues.