Top critical review
The quality is not there. Item not new as listed
Reviewed in the United States on December 12, 2019
I bought 2 of these and put them to use after a month in the dryclean facility. Now in around 3 months, 1 of them already bad. The ticket only have the right part print out right. The left part of the ticket is unreadable. Look like the thermal printhead is defected. Contact Amazon since they have the support button. Chat with one rep and got promised to have free return label thru email and full refund after all. Wait for few hours not to see the email. Contact amazon again to find out I am out of luck since it past 30 days. New rep gave me the epson customer support number, which is not a valid number. If it out of return windows time, then don't offer it. If no expert around to solve technical issue then please don't list it as an option. Just a waste of time.