Gene Kim

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About Gene Kim

Gene Kim is a multiple award-winning CTO, researcher and author, and has been studying high-performing technology organizations since 1999. He was founder and CTO of Tripwire for 13 years. He has written six books, including The Unicorn Project (2019), The Phoenix Project (2013), The DevOps Handbook (2016), the Shingo Publication Award winning Accelerate (2018), and The Visible Ops Handbook (2004-2006) series. Since 2014, he has been the founder and organizer of the DevOps Enterprise Summit, studying the technology transformations of large, complex organizations.

In 2007, ComputerWorld added Gene to the “40 Innovative IT People to Watch Under the Age of 40” list, and he was named a Computer Science Outstanding Alumnus by Purdue University for achievement and leadership in the profession.

He lives in Portland, OR, with his wife and family.

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Titles By Gene Kim

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The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win Feb 6, 2018

by Gene Kim, Kevin Behr, George Spafford

( 8,729 )

$10.69

***Over a half-million sold! The sequel, The Unicorn Project, is coming Nov 26***

"Every person involved in a failed IT project should be forced to read this book."--TIM O'REILLY, Founder & CEO of O'Reilly Media

"The Phoenix Project is a must read for business and IT executives who are struggling with the growing complexity of IT."--JIM WHITEHURST, President and CEO, Red Hat, Inc.

Five years after this sleeper hit took on the world of IT and flipped it on it's head, the 5th Anniversary Edition of The Phoenix Project continues to guide IT in the DevOps revolution.

In this newly updated and expanded edition of the bestselling The Phoenix Project, co-author Gene Kim includes a new afterword and a deeper delve into the Three Ways as described in The DevOps Handbook.

Bill, an IT manager at Parts Unlimited, has been tasked with taking on a project critical to the future of the business, code named Phoenix Project. But the project is massively over budget and behind schedule. The CEO demands Bill must fix the mess in ninety days or else Bill's entire department will be outsourced.

With the help of a prospective board member and his mysterious philosophy of The Three Ways, Bill starts to see that IT work has more in common with a manufacturing plant work than he ever imagined. With the clock ticking, Bill must organize work flow streamline interdepartmental communications, and effectively serve the other business functions at Parts Unlimited.

In a fast-paced and entertaining style, three luminaries of the DevOps movement deliver a story that anyone who works in IT will recognize. Readers will not only learn how to improve their own IT organizations, they'll never view IT the same way again.

"This book is a gripping read that captures brilliantly the dilemmas that face companies which depend on IT, and offers real-world solutions."--JEZ HUMBLE, Co-author of Continuous Delivery, Lean Enterprise, Accelerate, and The DevOps Handbook

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"I'm delighted at how The Phoenix Project has reshaped so many conversations in technology. My goal in writing The Unicorn Project was to explore and reveal the necessary but invisible structures required to make developers (and all engineers) productive, and reveal the devastating effects of technical debt and complexity. I hope this book can create common ground for technology and business leaders to leave the past behind, and co-create a better future together."--Gene Kim, November 2019

Other Formats: Audible Audiobook , Hardcover , Paperback

Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations Mar 27, 2018

by Nicole Forsgren PhD, Jez Humble, Gene Kim

( 1,730 )

$10.69

Winner of the Shingo Publication Award

Accelerate your organization to win in the marketplace.

How can we apply technology to drive business value? For years, we've been told that the performance of software delivery teams doesn't matter―that it can't provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance―and what drives it―using rigorous statistical methods. This book presents both the findings and the science behind that research, making the information accessible for readers to apply in their own organizations.
Readers will discover how to measure the performance of their teams, and what capabilities they should invest in to drive higher performance. This book is ideal for management at every level.

Other Formats: Audible Audiobook , Paperback

The DevOps Handbook: How to Create World-Class Agility, Reliability, & Security in Technology Organizations Nov 30, 2021

by Gene Kim, Jez Humble, Patrick Debois, John Willis, Nicole Forsgren

( 1,977 )

$13.69

This award-winning and bestselling business handbook for digital transformation is now fully updated and expanded with the latest research and new case studies!

“[The DevOps Handbook] remains a must-read for any organization seeking to scale up its IT capability and expand DevOps practices across multiple departments or lines of business.” —Mike Perrow, TechBeacon

For years, The DevOps Handbook has been the definitive guide for taking the successes laid out in the bestselling The Phoenix Project and applying them in any organization. Now, with this fully updated and expanded edition, it's time to take DevOps out of the IT department and apply it across the full business.

Technology is now at the core of every company, no matter the business model or product. The theories and practices laid out in The DevOps Handbook are tools to be used by anyone from across the organization to create joy and succeed in the marketplace.

The second edition features 15 new case studies, including stories from Adidas, American Airlines, Fannie Mae, Target, and the US Air Force. In addition, renowned researcher and coauthor of Accelerate, Dr. Nicole Forsgren, provides her insights through new and updated material and research. With over 100 pages of new content throughout the book, this expanded edition is a must read for anyone who works with technology.

“[The DevOps Handbook is] a practical roadmap to improving IT in any organization. It's also the most valuable book on software development I've read in the past 10 years.” —Adam Hawkins, software developer and host of the podcast SmallBatches

Other Formats: Audible Audiobook , Paperback

The Unicorn Project: A Novel about Developers, Digital Disruption, and Thriving in the Age of Data Nov 26, 2019

by Gene Kim

( 2,499 )

$11.49

The Phoenix Project wowed over a half-million readers. Now comes The Unicorn Project!

"The Unicorn Project is amazing, and I loved it 100 times more than The Phoenix Project..."--FERNANDO CORNAGO, Senior Director Platform Engineering, Adidas

"Gene Kim does a masterful job of showing how ... the efforts of many create lasting business advantages for all."--DR. STEVEN SPEAR, author of The High-Velocity Edge, Sr. Lecturer at MIT, and principal of HVE LLC.

"The Unicorn Project is so clever, so good, so crazy enlightening!"--CORNELIA DAVIS, Vice President Of Technology at Pivotal Software, Inc., Author of Cloud Native Patterns

This highly anticipated follow-up to the bestselling title The Phoenix Project takes another look at Parts Unlimited, this time from the perspective of software development.

In The Unicorn Project, we follow Maxine, a senior lead developer and architect, as she is exiled to the Phoenix Project, to the horror of her friends and colleagues, as punishment for contributing to a payroll outage. She tries to survive in what feels like a heartless and uncaring bureaucracy and to work within a system where no one can get anything done without endless committees, paperwork, and approvals.

One day, she is approached by a ragtag bunch of misfits who say they want to overthrow the existing order, to liberate developers, to bring joy back to technology work, and to enable the business to win in a time of digital disruption. To her surprise, she finds herself drawn ever further into this movement, eventually becoming one of the leaders of the Rebellion, which puts her in the crosshairs of some familiar and very dangerous enemies.

The Age of Software is here, and another mass extinction event looms--this is a story about rebel developers and business leaders working together, racing against time to innovate, survive, and thrive in a time of unprecedented uncertainty...and opportunity.

"The Unicorn Project provides insanely useful insights on how to improve your technology business."--DOMINICA DEGRANDIS, author of Making Work Visible and Director of Digital Transformation at Tasktop

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"My goal in writing The Unicorn Project was to explore and reveal the necessary but invisible structures required to make developers (and all engineers) productive, and reveal the devastating effects of technical debt and complexity. I hope this book can create common ground for technology and business leaders to leave the past behind, and co-create a better future together."--Gene Kim, November 2019

Other Formats: Audible Audiobook , Hardcover , Paperback

The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps Jun 15, 2005

by Gene Kim, George Spafford, Kevin Behr

( 151 )

$19.95

The Core of Visible Ops Visible Ops is a methodology designed to jumpstart implementation of controls and process improvement in IT organizations needing to increase service levels, security, and auditability while managing costs. Visible Ops is comprised of four prescriptive and self-fueling steps that take an organization from any starting point to a continually improving process. Making ITIL Actionable Although the Information Technology Infrastructure Library (ITIL) provides a wealth of best practices, it lacks prescriptive guidance: What do you implement first, and how do you do it? Moreover, the ITIL books remain relatively expensive to distribute. Other information, publicly available from a variety of sources, is too general and vague to effectively aid organizations that need to start or enhance process improvement efforts. The Visible Ops booklet provides a prescriptive roadmap for organizations beginning or continuing their IT process improvement journey. Why Do You Need Visible Ops? The Visible Ops methodology was developed because there was not a satisfactory answer to the question: “I believe in the need for IT process improvement, but where do I start?” Since 2000, Gene Kim and Kevin Behr have met with hundreds of IT organizations and identified eight high-performing IT organizations with the highest service levels, best security, and best efficiencies. For years, they studied these high-performing organizations to figure out the secrets to their success. Visible Ops codifies how these organizations achieved their transformation from good to great, showing how interested organizations can replicate the key processes of these high-performing organizations in just four steps: 1. Stabilize Patient, Modify First Response – Almost 80% of outages are self-inflicted. The first step is to control risky changes and reduce MTTR by addressing how changes are managed and how problems are resolved. 2. Catch and Release, Find Fragile Artifacts – Often, infrastructure exists that cannot be repeatedly replicated. In this step, we inventory assets, configurations and services, to identify those with the lowest change success rates, highest MTTR and highest business downtime costs. 3. Establish Repeatable Build Library – The highest return on investment is implementing effective release management processes. This step creates repeatable builds for the most critical assets and services, to make it “cheaper to rebuild than to repair.” 4. Enable Continuous Improvement – The previous steps have progressively built a closed-loop between the Release, Control and Resolution processes. This step implements metrics to allow continuous improvement of all of these process areas, to best ensure that business objectives are met.

Other Formats: Paperback

Beyond The Phoenix Project: The Origins and Evolution Of DevOps (Official Transcript of The Audio Series) Feb 27, 2018

by Gene Kim, John Willis

( 37 )

$8.99

This is a companion transcript of the audio series, Beyond The Phoenix Project, intended to be used for reference and to enable further research of cited material, and not as a standalone work.

In the audio series, Gene Kim and John Willis present a nine-part discussion that includes an oral history of the DevOps movement, as well as discussions around pivotal figures and philosophies that DevOps draws upon, from Goldratt to Deming; from Lean to Safety Culture to Learning Organizations.The book is a great way for listeners to take an even deeper dive into topics relevant to DevOps and leading technology organizations.

Other Formats: Audible Audiobook

Projekt Phoenix: Der Roman über IT und DevOps (German Edition) Dec 7, 2015

by Gene Kim, Kevin Behr, George Spafford, Thomas Demmig

( 295 )

$21.99

Bill Palmer wird überraschend zum Bereichsleiter der IT-Abteilung eines Autoteileherstellers befördert und muss nun eine Katastrophe nach der anderen bekämpfen. Gleichzeitig läuft ein wichtiges Softwareprojekt und die Wirtschaftsprüfer sind auch im Haus. Schnell wird klar, dass "mehr Arbeiten, mehr Prioritäten setzen, mehr Disziplin" nicht hilft. Das ganze System funktioniert einfach nicht, eine immer schneller werdende Abwärtsspirale führt dazu, dass das Unternehmen kurz vor dem Aus steht. Zusammen mit einem weitsichtigen Aufsichtsratsmitglied fängt Bill Palmer an, das System umzustellen. Er organisiert Kommunikation und Workflow zwischen Abteilungen neu, entdeckt und entschärft Flaschenhälse und stimmt sich mit dem Management besser ab. Er schafft es damit, das Ruder herumzureißen. Das Buch zeigt, wie neue Ideen und Strategien der DevOps-Bewegung konkret umgesetzt werden können und zum Erfolg führen - und liest sich dabei wie ein guter Wirtschaftskrimi!

Other Formats: Paperback

the Source - for ITSM Oct 28, 2012

by Saurabh Dubey, Linda King, Kevin Ritter, Carlos Casanova, Jarod Greene, Matt Beran, Jason Swallows

( 1 )

$0.99

the Source is the eJournal published by itSMF-USA. It aims to provide the latest in information, articles, and opinions in the field of IT Service Management.

This title and over 1 million more available with Kindle Unlimited.

Visible Ops Security: Achieving Common Security And IT Operations Objectives in 4 Practical Steps Mar 9, 2015

by Gene Kim, Paul Love, George Spafford

( 17 )

$18.64

The Visible Ops Security methodology helps IT organizations move beyond a focus on technology to address the core operational aspects of security. It promotes effective teamwork, which helps security professionals ensure that security is built into key development and production processes. This effort positions the IT organization to meet business needs by delivering highly available, cost-effective, and secure services. Permission is granted to the purchaser to print a copy for their own use

Other Formats: Paperback

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Das DevOps-Handbuch: Teams, Tools und Infrastrukturen erfolgreich umgestalten (Animals) (German Edition) Aug 9, 2017

by Gene Kim, Jez Humble, Patrick Debois, John Willis, Thomas Demmig

( 43 )

$39.99

Mehr denn je ist das effektive Management der IT entscheidend für die Wettbewerbsfähigkeit von Organisationen. Viele Manager in softwarebasierten Unternehmen ringen damit, eine Balance zwischen Agilität, Zuverlässigkeit und Sicherheit ihrer Systeme herzustellen. Auf der anderen Seite schaffen es High-Performer wie Google, Amazon, Facebook oder Netflix, routinemäßig und zuverlässig hundertoder gar tausendmal pro Tag Code auszuliefern. Diese Unternehmen verbindet eins: Sie arbeiten nach DevOps-Prinzipien.
Die Autoren dieses Handbuchs folgen den Spuren des Romans Projekt Phoenix und zeigen, wie die DevOps-Philosophie praktisch implementiert wird und Unternehmen dadurch umgestaltet werden können. Sie beschreiben konkrete Tools und Techniken, die Ihnen helfen, Software schneller und sicherer zu produzieren. Zudem stellen sie Ihnen Maßnahmen vor, die die Zusammenarbeit aller Abteilungen optimieren, die Arbeitskultur verbessern und die Profitabilität Ihres Unternehmens steigern können.
Themen des Buchs sind:

Die Drei Wege: Die obersten Prinzipien, von denen alle DevOps-Maßnahmen abgeleitet werden.
Einen Ausgangspunkt finden: Eine Strategie für die DevOps-Transformation entwickeln, Wertketten und Veränderungsmuster kennenlernen, Teams schützen und fördern.
Flow beschleunigen: Den schnellen Fluss der Arbeit von Dev hin zu Ops ermöglichen durch eine optimale Deployment-Pipeline, automatisierte Tests, Continuous Integration und Continuous Delivery.
Feedback verstärken: Feedback-Schleifen verkürzen und vertiefen, Telemetriedaten erzeugen und Informationen unternehmensweit sichtbar machen.
Kontinuierliches Lernen ermöglichen: Eine Just Culture aufbauen und ausreichend Zeit reservieren, um das firmenweite Lernen zu fördern.

Other Formats: Paperback

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