Top positive review
WOW! HP really does back its products.
Reviewed in the United States on July 13, 2017
The black worked fine. I put the color in, and the machine would not read it. We turned the printer on and off, and installed and reinstalled it multiple times before finally giving up. We happened to have another color cartridge on hand, and put it in. It worked immediately.
I pay extra for genuine HP parts so that we don't have this problem.
HP actually got in contact with me, and resolved the problem. Color me IMPRESSED with HP! Most companies today don't seem to care about anything. I have changed my "star" rating to the top.
THANK YOU HP!