I recently upgraded my old Kindle Paperwhite 7th generation with brand new Kindle Paperwhite Signature edition 11 generation (2021). I am very happy with the upgrade except one minor and one major drawbacks:
The books content syncs with the cloud only after manually sending the content from the cloud to the device, it wouldn't sync automatically, as one would expect. But this is not a major problem.
The severe problem was that the collections would not show on the device, only on the cloud. They do exist in the background, though; when you try to add a book to a collection - the device shows you the list of existing collections with the current book's collection checked. I could not sort the content by collection, this feature was grayed-out, although they existed in the background (you could create a new collection, though). At the same time the collections did show on my old Kindle, they even showed when I viewed my new device-specific content on the cloud, but not on the device itself. Untegistering and Re-registering the device did not help. Resetting the device did not help. Creating collections with the old names on the device was impossible, since I got the error message that the collections by these names already exist.
I chatted at length with Amazon support, going up the chain of command, and they told me to do what I already did (above), I sent them a few screenshots by request, and they could not solve the problem. Finally I was told that my problem was logged as "feedback" for the developers, and that I was more or less on my own.
I want to share with the readers what I did, which seems to have solved the problem:
1. Reset the old Kindle to factory defaults, so it does not interfere with the the process.
2. Rename all the existing collections IN THE CLOUD (suffice is to add a digit "1" to the name)
3. Create ON THE DEVICE new collections with the original names (creating them in the cloud does not help).
4. Add ON THE DEVICE the respective contents to each newly created collections with the old names. Use the content of the renamed collections inthe CLOUD as a reference to adding content to collections ON THE DEVICE.
Stages 3 and 4 are immediately reflected in the cloud.
5. Delete FROM THE CLOUD all the old renamed collections whose contents you used as a reference.
6. If you re-register your old Kindle, the exact same problem appears there - collections will not show (although they exist in the background), so keep it as a spare if you wish, or return to Amazon.
The process of creating new collections with old named is tedious. I am rather disappointed Amazon couldn't solve the problem, but after half a day well spent - my new Kindle is in working order.
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Technical Details
Kindle Paperwhite Signature Edition
|
Display |
Amazon's 6.8” Paperwhite display technology with built-in light, 300 ppi, optimized font technology, 16-level gray scale. |
|
Size |
6.9” x 4.9” x .32” (174 x 125 x 8.1 mm). |
|
Weight |
7.3 oz (208 g). Actual size and weight may vary by configuration and manufacturing process. |
|
System Requirements |
None; fully wireless and doesn't require a computer to download content. |
|
On-Device Storage |
32 GB; holds thousands of books. |
|
Cloud Storage |
Free cloud storage for all Amazon content. |
|
Battery Life |
A single charge lasts up to ten (10) weeks, based on a half hour of reading per day with wireless off and the light setting at 13. Battery life may vary depending on use. |
|
Charge Time |
Fully charges in approximately 5 hours from a computer via USB cable; fully charges in less than 2.5 hours with a 9W USB power adapter; fully charges in less than 3.5 hours with any compatible 10W Qi wireless charging pad (sold separately). Check if your wireless charger is compatible with Kindle Paperwhite Signature Edition. |
|
Wifi Connectivity |
Supports 2.4 GHz and 5.0 GHz networks. Does not support connecting to ad-hoc (or peer-to-peer) wifi networks. |
|
Accessibility Features |
VoiceView screen reader, available over Bluetooth audio, provides spoken feedback allowing you to navigate your device and read books with text-to-speech (available in English only). Kindle Paperwhite Signature Edition also includes the ability to invert Black and White, adjust font size, font face, line spacing and margins. Learn more about Accessibility for Kindle. |
|
Content Formats Supported |
Kindle Format 8 (AZW3), Kindle (AZW), TXT, PDF, unprotected MOBI, PRC natively; HTML DOC, DOCX, JPEG, GIF, PNG, PMP through conversion; Audible audio format (AAX). |
|
Documentation |
Learn more about Kindle devices with our Quick Start Guide and Kindle User Guide. |
|
Warranty and Service |
1-year limited warranty and service included. Use of Kindle is subject to the terms found here. |
|
Included in the Box |
Kindle Paperwhite Signature Edition, USB-C charging cable and Quick Start Guide. |
|
Waterproofing |
Waterproof (IPX8), tested to withstand immersion in 2 meters of fresh water for 60 minutes. Learn more about the waterproof Kindle Paperwhite Signature Edition. |
|
Available Colors |
Black |
|
Generation |
Kindle Paperwhite Signature Edition (11th Generation) - 2021 release. |
|
Software Security Updates |
This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own a Kindle, visit Manage Your Content and Devices for information specific to your device. |
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PRODUCT CERTIFICATION (1)
Reducing CO2 products reduce their carbon footprint year after year. Certified by the Carbon Trust.
The Reducing CO2 label applies to products certified by the Carbon Trust, that are lowering their carbon emissions year after year for the full lifecycle of the product. The Carbon Trust was formed in 2001 and introduced the world’s first carbon label in 2007. It produces its certifications to global leading and independently verified standards. The Carbon Trust has a mission to accelerate the move to a sustainable, low carbon economy.
Customer Questions & Answers
