Kevin Behr

Follow to get new release updates and improved recommendations

About Kevin Behr

Kevin Behr is the founder of the Information Technology Process Institute (ITPI) and the Chief Strategist for the CIO and Board Advisory Practice at Assemblage Pointe, where Kevin has built a unique consulting practice that mentors and coaches IT organizations to increase their business effectiveness and competitive advantage now and over the long term through the application of improvement sciences..

As a trusted mentor and advisor to chief executive officers and chief information officers around the world, Kevin blends his 25 years of IT management experience with his skills as a communicator, collaborator and synthesist to deliver powerful solutions to everyday business problems. He has held the post of CTO and CIO at companies ranging from public corporations to nimble technology start-ups. He is the author of several IT management books, including the exciting new business novel The Phoenix Project in tandem with the same author team as the bestselling Visible Ops Handbook, which he also coauthored with Gene Kim and George Spafford, and The Definitive Guide to IT Management, published by Hewlett Packard.

Kevin is a very popular keynote speaker and is frequently called on to address a broad range of technology and management topics by organizations such as the National Academy of Sciences, Hewlett-Packard, the SANS Institute, AFCOM and The IT Service Management Forum.

Eliyahu M. Goldratt

Betsy Beyer

Niall Richard Murphy

Manuel Pais

Matthew Skelton

Jennifer Petoff

Are you an author?

Help us improve our Author Pages by updating your bibliography and submitting a new or current image and biography.

Learn more at Author Central

1 11 1

$10.69

Kindle Edition
$19.95

Kindle Edition

Author Updates

Titles By Kevin Behr

All Formats Kindle Edition Audible Audiobook Paperback Hardcover

The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win Feb 6, 2018

by Gene Kim, Kevin Behr, George Spafford

( 8,304 )

$10.69

***Over a half-million sold! The sequel, The Unicorn Project, is coming Nov 26***

"Every person involved in a failed IT project should be forced to read this book."--TIM O'REILLY, Founder & CEO of O'Reilly Media

"The Phoenix Project is a must read for business and IT executives who are struggling with the growing complexity of IT."--JIM WHITEHURST, President and CEO, Red Hat, Inc.

Five years after this sleeper hit took on the world of IT and flipped it on it's head, the 5th Anniversary Edition of The Phoenix Project continues to guide IT in the DevOps revolution.

In this newly updated and expanded edition of the bestselling The Phoenix Project, co-author Gene Kim includes a new afterword and a deeper delve into the Three Ways as described in The DevOps Handbook.

Bill, an IT manager at Parts Unlimited, has been tasked with taking on a project critical to the future of the business, code named Phoenix Project. But the project is massively over budget and behind schedule. The CEO demands Bill must fix the mess in ninety days or else Bill's entire department will be outsourced.

With the help of a prospective board member and his mysterious philosophy of The Three Ways, Bill starts to see that IT work has more in common with a manufacturing plant work than he ever imagined. With the clock ticking, Bill must organize work flow streamline interdepartmental communications, and effectively serve the other business functions at Parts Unlimited.

In a fast-paced and entertaining style, three luminaries of the DevOps movement deliver a story that anyone who works in IT will recognize. Readers will not only learn how to improve their own IT organizations, they'll never view IT the same way again.

"This book is a gripping read that captures brilliantly the dilemmas that face companies which depend on IT, and offers real-world solutions."--JEZ HUMBLE, Co-author of Continuous Delivery, Lean Enterprise, Accelerate, and The DevOps Handbook

--------

"I'm delighted at how The Phoenix Project has reshaped so many conversations in technology. My goal in writing The Unicorn Project was to explore and reveal the necessary but invisible structures required to make developers (and all engineers) productive, and reveal the devastating effects of technical debt and complexity. I hope this book can create common ground for technology and business leaders to leave the past behind, and co-create a better future together."--Gene Kim, November 2019

Other Formats: Audible Audiobook , Hardcover , Paperback

The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps Jun 15, 2005

by Gene Kim, George Spafford, Kevin Behr

( 145 )

$19.95

The Core of Visible Ops Visible Ops is a methodology designed to jumpstart implementation of controls and process improvement in IT organizations needing to increase service levels, security, and auditability while managing costs. Visible Ops is comprised of four prescriptive and self-fueling steps that take an organization from any starting point to a continually improving process. Making ITIL Actionable Although the Information Technology Infrastructure Library (ITIL) provides a wealth of best practices, it lacks prescriptive guidance: What do you implement first, and how do you do it? Moreover, the ITIL books remain relatively expensive to distribute. Other information, publicly available from a variety of sources, is too general and vague to effectively aid organizations that need to start or enhance process improvement efforts. The Visible Ops booklet provides a prescriptive roadmap for organizations beginning or continuing their IT process improvement journey. Why Do You Need Visible Ops? The Visible Ops methodology was developed because there was not a satisfactory answer to the question: “I believe in the need for IT process improvement, but where do I start?” Since 2000, Gene Kim and Kevin Behr have met with hundreds of IT organizations and identified eight high-performing IT organizations with the highest service levels, best security, and best efficiencies. For years, they studied these high-performing organizations to figure out the secrets to their success. Visible Ops codifies how these organizations achieved their transformation from good to great, showing how interested organizations can replicate the key processes of these high-performing organizations in just four steps: 1. Stabilize Patient, Modify First Response – Almost 80% of outages are self-inflicted. The first step is to control risky changes and reduce MTTR by addressing how changes are managed and how problems are resolved. 2. Catch and Release, Find Fragile Artifacts – Often, infrastructure exists that cannot be repeatedly replicated. In this step, we inventory assets, configurations and services, to identify those with the lowest change success rates, highest MTTR and highest business downtime costs. 3. Establish Repeatable Build Library – The highest return on investment is implementing effective release management processes. This step creates repeatable builds for the most critical assets and services, to make it “cheaper to rebuild than to repair.” 4. Enable Continuous Improvement – The previous steps have progressively built a closed-loop between the Release, Control and Resolution processes. This step implements metrics to allow continuous improvement of all of these process areas, to best ensure that business objectives are met.

Other Formats: Paperback

More Information

Are you an author? Visit Author Central to change your photo, edit your biography, and more