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The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People Paperback – January 1, 2019

4.6 out of 5 stars 1,959 ratings

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From the Publisher

Editorial Reviews



After twenty years of coaching leaders at all levels, and educating thousands of professional coaches around the world, I believe there are two universal things that ignite excellence within people: recognition of their uniqueness and acknowledgement that they matter. The 5Languages of Appreciation in the Workplace gives individuals, teams, and entire organizations an invaluable resource to do just that by making appreciation a foundational part of their culture.

AMY RUPPERT, Master Certified Coach; CEO, The Integreship Group; Past National

President, the International Coaching Federation

Good leaders are known for their technical skills. Great leaders are known and remembered for how they make people feel. The 5 Languages of Appreciation in the Workplace is a must-have resource for any leader who wants to move the bar from being a good leader to a great leader.

KAREN ALBER, Founding Partner, The Integreship Group; Former Chief Information Officer, HJ Heinz

The 5 Languages of Appreciation in the Workplace has helped change the way managers around the world think about appreciation in the workplace. New research on the positive benefits to organizations when employees feel valued and appreciated for their contributions, generational differences, the special needs of remote employees, and peer-to-peer appreciation, are welcomed additions to a book that has already become a management classic. This book will be equally valuable to those who are at the start of their burgeoning management careers as it will be to seasoned managers by providing practical tips on how to engage the increasingly diverse workforce with relevant and relatable solutions.

PETER HART, President & CEO, Rideau, Inc.; Director, Advisory Board, Wharton Center for Human Resources, University of Pennsylvania

The 5 Languages of Appreciation in the Workplace has been a pivotal resource helping our employees and culture grow and mature. It is amazing to see how trust grows when care and appreciation are shown, as the correct language of appreciation for each employee is utilized.

The insights found in this book are applicable to all generations and skill sets: introverts to extroverts, technical to relational abilities—all have been able to apply these principles for meaningful growth.

EVAN WILSON, Chief Experience Officer, Meritrust Credit Union

There is a continual cry for authenticity in our workplaces and communities. This updated version of The 5 Languages of Appreciation in the Workplace brings a deeper understanding of HOW to be authentic in expressing individual value in a variety of circumstances. The business case for adopting The 5 Languages of Appreciation is stronger than ever, and this new edition provides the research foundation for the return on investment to organizations when they commit to building a strong, positive workplace culture, one coworker at a time!

DAN AGNE, Owner and Principal Consultant, The Agne Group; Director of Sales Effectiveness, The Brooks Group; Associate Pastor, Open Bible Christian Church, Dayton, Ohio

I greatly appreciate this second edition of The 5 Languages of Appreciation in the Workplace.

White and Chapman have done an exceptional job of mixing statistics with stories and infusing research into relevancy. They give readers a nuanced approach to appreciating others at work that will enhance leaders’ and colleagues’ appreciation-literacy skills in being able to draw out the best in others at work (and home).

DAVID ZINGER, Founder, The Global Employee Experience & Engagement Network; Coauthor, People Artists: Drawing Out the Best in Others at Work

Drs. Chapman and White’s perspective about the reality of managers’ lives is spot on. Managers don’t have capacity to give as much appreciation as the human spirit of their direct reports craves, in most cases. “It takes a village to raise a child” applies just as much to nurturing the fundamental needs of all human beings to be understood, valued, and appreciated.

We all live, to some degree, in a “village” community and the principles in The 5 Languages ofAppreciation in the Workplace make it much easier to do what most people intuitively want to give and receive.

TIM MYERS, Materials Lab Manager-Metallography, Honeywell, Inc.

Appreciation isn’t just a manager issue; it is a coworker issue. It is an employee appreciating their leader issue, and a vendor to employee issue—the list goes on and on. In The 5 Languagesof Appreciation in the Workplace, Drs. Chapman and White give us the vision to create a culture with everyone valuing and appreciating one another no matter the role they have in the organization.

TIFFANY SNIPES, Learning & Development Consultant, BJC Institute for Learning and Development

As a longtime user of the 5 Languages approach, I was excited to see the new material that has been added to highlight the proven financial benefits of appreciation, working with remote and virtual teams, appreciation across generations, and making a strong case for the overall increase in employee engagement. We continue to offer training on The 5 Languages ofAppreciation in the Workplace as a valuable tool to our member companies. We have found that when team members learn what others actually value in regards to showing appreciation to each other, areas like team morale, cohesiveness, unity, and especially productivity increase, and drama decreases.

DAVE TIPPETT, Director, On Site Learning and Consulting, The Employers’ Association

Understanding The 5 Languages of Appreciation in the Workplace has been critical to our success in building a strong team and maintaining a positive culture. I aspire daily to demonstrate authentic appreciation toward my team members, peers, and leadership team. The focus on appreciation has increased employee engagement and strengthened our team dynamic.

MICHELLE SUTTER, Director of Sales, Holland America Line

Working with Dr. White brought to light the importance of building a sustainable appreciation culture. Through his workshops and personalized recognition tools, we are starting to see improved team dynamics and our appreciation communication shifting in the direction of tomorrow. While it didn’t come naturally at first, we are learning to recognize each other’s language of appreciation and it is making a big difference.

From the Inside Flap

You Appreciate Your Coworkers. But Do They Feel Appreciated?

In today's workplace it is crucial for employees to feel valued. But that's a challenge when you and your employees communicate appreciation differently. Dr. Gary Chapman and Dr. Paul White help you:
-Elevate employee engagement by making your staff feel truly valued.
-Decrease turnover and increase loyalty with your employees and supervisors.
-Reduce cynicism and create a more positive work environment.

Now with new chapters on:
-remote employees and virtual teams
-generational differences and appreciation
-communicating appreciation between colleagues

"A must-have resource for any leader who wants to move the bar from being a good leader to a great leader."

-Karen Alber, Founding Partner The Integreship Group, Former CIO of HJ Heinz

"We consistently see the teams whose managers use the 5 languages of appreciation perform better each day along with improved team engagement scores."

-Evan Wilson, CEO Meritrust Credit Union

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Product details

  • Publisher ‏ : ‎ Northfield Publishing; 1st edition (January 1, 2019)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 256 pages
  • ISBN-10 ‏ : ‎ 0802418406
  • ISBN-13 ‏ : ‎ 978-0802418401
  • Item Weight ‏ : ‎ 10.4 ounces
  • Dimensions ‏ : ‎ 5.5 x 0.5 x 8.5 inches
  • Customer Reviews:
    4.6 out of 5 stars 1,959 ratings

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Top reviews from other countries

Luki D
5.0 out of 5 stars Great work and tangible insights to make a more caring workplace
Reviewed in Canada on February 15, 2019
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Jennifer D
3.0 out of 5 stars It's just ok.
Reviewed in Canada on May 25, 2020
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Dana Bergman
5.0 out of 5 stars The 5 Languages of Appreciation in the Workplace
Reviewed in Canada on December 11, 2019
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5.0 out of 5 stars Great read
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5.0 out of 5 stars Worth thinking about
Reviewed in Germany on April 24, 2019
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