Top positive review
I only received 4- UPDATE
Reviewed in the United States on September 13, 2021
I only received 4 of these instead of 5. Im not going through the headaches and time to return. I would have been very happy with the product if only Amazon could count.
I completely messed this order up and it was 100% my fault. I ordered these carabiners by looking at the photo and not the order options. I thought I was getting 5 when in fact I only ordered 3. I actually received 4 and left a negative review because I thought the company shorted me one carabiner. The seller (Paliston customer service) reached out to me and apologized for my disappointment of the quantity of carabiners I received. Like I said it was totally my fault for not realizing I ordered just 3 thinking I was to receive 5 because of the photo. In all reality I received an extra one because I received 3 in a plastic bag and 1 that was in the shipping envelope by it self. When I went to the mailbox today I found that the company sent me 2 more carabiners to make my order complete. As far as im concerned this company has the BEST customer service I have ever seen. 1- they reached out to me the same day they became aware of my disappointment and number 2- they sent me the extra carabiners that I thought I was shorted with in a couple days after contacting me. I applaud this company and will for sure be buying more of the products they offer. Besides having a grade A customer service dept. the product is excellent. Me and my brother put these carabiners to the test when we used one to connect a chain to his half ton Chevy truck so I could pull it from his back yard to the front yard with my 4 wheel drive Dodge 3/4 ton. It held up and didn't break. Im very amazed by the weight that these could withstand using them for what they WAS NOT designed to do. I use these when im saddle hunting and trust them to keep me safe when im 20 foot in a tree. Thank you Paliston for providing customer service well beyond what was expected.