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About Marc Roche
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About this Professional Email Book
Professional emails are too important to mess up. They are evidence of something that you said or did, and as such, they can be your best friend or your worst nightmare. Every day, a staggering amount of business communication takes place. This book will help you not only write more professional business e-mails but also improve your overall business English.
“Know your context as well as your audience.”
Like everything in life, emails are not created equal. The same email can be digital gold or digital poop depending on the situation in which it’s deployed, so you must always pay attention to context. Even if you send exactly the same email to the same audience, in a different context they will interpret your email differently, as they will approach it with a different mind-frame, together with a different set of beliefs and expectations.
When you approach an email in a business setting, the first thing to do is to decide exactly what you want from the exchange and then, what context you are writing in. Is this a close colleague but there is a not-so close colleague included into the email exchange? Is this an invitation to have drinks after work with someone who has worked with you for years and has suddenly decided to change paths in their career? Are you about to fire someone you respect immensely? Are you sending a group email to organise a meeting, or are you asking someone to pay you because they haven’t paid their invoice on time again? All these things matter, and are particularly important because you don’t have the benefit of body language or facial expressions when you write. People also tend to forget verbal exchanges more readily, but the written word is powerful.
“The pen is "mightier than the sword…” (Edward Bulwer-Lytton) and people will judge you based on how you use your pen.
I could not possibly list all the people who have influenced me through their work, but I will try to mention a few of the ones who spring to mind in no particular order. These are my business heroes, and without their contribution through their work, I would never have been able to write this book.
If I could write a note of advice about emails and business communication to 25-year old me, I would probably send myself the following checklist. I wish someone had told me all this.
1. Forget your ego. Never write with the objective of impressing someone, even if that someone is you! Sometimes we write and then re-read what we have written a few times, then we give ourselves a mental round of applause before sending it. The problem is, our priority wasn’t communication in this scenario, it was to feed our ego. Trying to impress people with long over-complicated sentences and words has the opposite effect. Always keep clear communication and context in mind in every exchange.
2. Aim to explain difficult concepts or problems in a simple easy-to-understand way. This shows intelligence, because it means you have digested the concepts and are skilful enough to explain them. When you make concepts sound more complicated than they are, it gives people the impression that you don’t understand, because you probably don´t.
3. If it’s not relevant to the situation or the decision being made, don’t mention it, it will clutter your communication and could cause confusion.
4. When you need to write important or sensitive emails, stick to the facts. Your emotions or opinions are not important or relevant in most cases.
BUSINESS EMAIL: WRITE TO WIN.
You will be taken through the main vocabulary and grammar structures in commercial contracts and allowed to practise them through highly targeted vocabulary and grammar activities, which aim to develop, not only your lexical and grammatical skills, but also your confidence and overall competence within international legal settings.
Towards the end of the book you will find a short glossary with all the main terms of contract law and legal vocabulary in English, together with a phrasal verb mini-dictionary which includes definitions and exercises to perfect your mastery of this area of English.
Finally, the last section of this book, contains an amazing selection of 425 legal templates to guide you through drafting contracts, letters, affidavits and many many other documents. It will be an invaluable resource for your studies and career in the legal arena.
Phrasal verbs, essay vocabulary, graph vocabulary and speaking vocabulary are essential in order to achieve the highest band scores in the IELTS test, as well as to improve your level of listening, speaking, reading and writing in English. Master English phrasal verbs, essay vocabulary, graph vocabulary and speaking vocabulary quickly with this IELTS vocabulary book packed full of highly targeted and easy to follow exercises and explanations. “IELTS Vocabulary Masterclass 8.5” will guide you step-by-step through advanced level IELTS vocabulary, with specialised exercises and review notes for the exam.
“IELTS Vocabulary Masterclass 8.5” is ideal for any serious IELTS candidate who does not wish to waste time researching and learning new vocabulary the traditional way. This book will make your learning more efficient with less of your own effort, which means more spare time to review other concepts.
Good luck in the exam and remember that your hard work will pay off if you stay organised and focused.
Three-Book Self-Study IELTS Program
Business English Writing Masterclass: How to Communicate Effectively & Communicate with Confidence: How to Write Emails, Business Letters & Business Reports provides a structured framework under which business students, business professionals, entrepreneurs and other professionals can significantly improve their writing skills.
You will be taken through the main vocabulary and grammar structures in business writing, and you’ll be allowed to practise them through highly targeted activities, which aim to develop, not only your Business English skills, but also your confidence and overall competence within business settings.
The last section of this book, contains an amazing selection of business email and letter templates to guide you through writing letters, reports and many other documents. It will be an invaluable resource for your studies and career in business.
IELTS Writing Academic + General Task 1 & 2 are vital in order to get the highest band scores in the official IELTS test, as well as to increase your general level of English. Master graph description writing, formal and informal letter writing, essay writing & grammar for the IELTS Academic & General Training tests in a short space of time with this special edition IELTS writing book crammed full of highly focused and easy-to-follow practice activities and secret tactics.
“IELTS Writing Masterclass 8.5” will gently guide you through advanced level IELTS writing, with specialized IELTS practice activities and tips and tricks for the test.
“IELTS Writing Masterclass 8.5” is perfect for ambitious IELTS candidates who don't want to waste time researching and learning all the unnecessary jargon that's usually included in traditional IELTS writing books. This book will make your preparation more effective and less time-consuming.
Good luck in the test and remember to stay organised and focused.
"Your email behavior has the potential to make or break you, both personally and professionally."
Email Writing: Advanced ©. How to Write Emails Professionally. Advanced Business Etiquette & Secret Tactics for Writing at Work. Produce Professional Emails, Business Letters, Proposals & Reports
Marc Roche's new business English book focuses exclusively on email writing for work and business.
This book is about business email writing that works for you and your company.
It includes exclusive VIP access to business letters + business letter templates. Email etiquette lessons will guide you through the basics and the not so basics of emailing your colleagues, bosses and clients.
You can also download Marc Roche’s Starter Library with 700+ Business English Resources FOR FREE
and get a FREE Professional Writing Course on How to Write Emails Professionally.
What you will get in this email writing book:
The 14 Essential Rules of Email Etiquette
How to Skyrocket Your Email Productivity
Creating a Positive Email Routine
The Ultimate Email Processing System
Key Language Principles of Writing Emails
Negative Words You Should Avoid Using if Possible
Being Specific in Your Emails
Proposals & Persuasive Emails
Guiding Your Audience
Paint the Picture!
How to Craft your Message
How to Achieve Maximum Effect
5 Phrases That Move People to Action (Perfect for Email Negotiations, Marketing & Sales)
The Six Formulas for Expressing Benefits
The Power of Odd Numbers
How to Use Bullet Points to Maximum Effect
Email Writing Voice & Style
Company Introduction Example
Cover Letter Example
Welcome Email Example
How to Add Personality to Your Emails
Increase Your Credibility
How to Use Graph Data in Your Emails
Data Resources & Tools&
Business English Communication: Advanced Skills ©. Master English for Business & Professional Purposes. How to Communicate at Work +700 Online Business English Resources. Business English Originals ©
DON'T LET YOUR BUSINESS ENGLISH SKILLS HOLD YOU BACK IN YOUR CAREER!
INCLUDES FREE ACCESS TO HUNDREDS OF BUSINESS ENGLISH & BUSINESS COMMUNICATION RESOURCES! (SEE BACK OF BOOK FOR DETAILS)
Master the art of English for business communication to improve your influence and results NOW.
Business English Communication: Advanced Skills ©. Master English for Business & Professional Purposes, will transform your business communication skills with outstandingly simple lessons and enjoyable activities to boost your writing, productivity, confidence, and performance. This book is suitable for Advanced ESL Business English and for native speakers of English.
This book is designed to improve your business English speaking and writing skills in any setting where you need to convince someone of something. At the end of each chapter of the paperback version of this book, you'll find a 'notes section,' where you can write any information you'd like to keep for quick reference. There is no notes section at the end of Chapter 1, as it is an introduction. It is an advanced English grammar workbook and a Business writing workbook all in one!
This business English communication book is essential for professionals who need to write:
Cover letters and CVs
ANY forms of written or spoken business communication that require business etiquette and a delicate balance of persuasion, honesty, authenticity, and credibility.
Business students who need to strengthen their writing skills significantly will also benefit from this book.
Secret pocket-guide with the most important collocations in the IELTS reading and listening tests. You can use this mini-guide whenever you want for some quick high-focus revision.
IELTS Vocabulary Book 2: "IELTS Vocabulary Masterclass 8.5. BOOK 2: Master IELTS Collocations: Reading Vocabulary & Listening Vocabulary"
The reason why IELTS Vocabulary Book 2 focuses exclusively on collocations in use:
Many candidates preparing for IELTS, study countless hours learning hundreds of obscure high-level words, but they never realize something VERY IMPORTANT.
The IELTS test is designed so that high-level vocabulary is usually not central to the information being transmitted. This means that you don’t need to know most of these words for the exam, you ONLY need to learn how to understand the general message based on the context.
IELTS is designed to test your REAL ability in English and collocations are a BIG part of this, so they are VERY common in the reading and listening parts of the exam.
Collocations are usually PACKED with meaning and this is why native speakers use them so often in REAL English.
BECAUSE collocations are full of meaning, it’s often extremely difficult to understand them from context, so you must learn them for the exam.
When the IELTS EXAMINERS write the exam, they use collocations to test your REAL ability to understand English.
If you want to get a higher band score in the IELTS test, instead of focusing on obscure high-level language, you need to focus on what the EXAMINERS are focusing on! – If the use of collocations is one of the elements they are focusing on, you should learn them.
About "IELTS Vocabulary Masterclass 8.5. BOOK 2: Master IELTS Collocations: Reading Vocabulary & Listening Vocabulary"
Listening vocabulary and reading vocabulary are not only vital if you want to achieve the highest band scores in the IELTS test, but also if you want to be able to function in English at an academic and professional level. Master English collocations in use quickly with this IELTS vocabulary book packed FULL of highly focused and easy to follow exercises and explanations. "IELTS Vocabulary Masterclass 8.5. BOOK 2: Master IELTS Collocations” will guide you step-by-step through ADVANCED level IELTS collocations in use, with SPECIALISED exercises and review notes for the exam.
"IELTS Vocabulary Masterclass 8.5. BOOK 2: Master IELTS Collocations”, is specially designed for serious IELTS candidates who don’t want to waste time. This vocabulary book will make you more efficient at learning new terms and reduce your preparation time, which will give you more free time to focus on other areas.
Hard work and organization are all it takes when it comes to the exam. I’d like to wish you the best of luck.
Stay organised, stay focused and stay positive.
This master plan is simple. Follow it, and you will increase your speaking band score. In this book, you have the tools you need to increase your speaking score to 8.5 by improving your vocabulary, grammar and coherence. I have not included pronunciation guides in the book, as I know that pronunciation comes from hearing English, absorbing the sounds and then practising them. No book can provide this for you unfortunately, and any books that promise to do this are not telling you the truth.
The IELTS speaking test is exactly the same for both IELTS Academic and for IELTS general. It lasts for 11 to 14 minutes and consists of three parts.
Part one of the IELTS speaking test is basically an introduction for you as the candidate and for the examiner. It gives you both an opportunity to get comfortable and gives the examiner an initial general idea of your level of English. There's no need to feel nervous here. I know that it's very difficult not to feel a little bit nervous but try to think of this as a friendly informal chat with a friend or an acquaintance. The examiner wants you to succeed in the IELTS test, and if you can show your personality and feel relaxed enough to show the examiner your level of English you will succeed.
About this ESL conversation book for adults: ESL speaking activities for busy teachers
Make your TEFL lesson planning easier
"ESL Speaking Activities: The Ultimate Book for Busy English Teachers. Intermediate to Advanced Conversation Book for Adults” is jam-packed full of speaking cards, worksheets and conversation cards to whip out whenever you want and make your TEFL lesson plans instantly easier. It includes 100+ instant games & activities for Teaching English as a Second or Foreign Language Online & Offline.
Speaking is often the most intimidating part of English for many students, and it can be daunting as a teacher, when your students won’t speak in class out of shyness or reluctance. This conversation book for adults will give you the tools needed to get students speaking, which will make your classes both more enjoyable and more productive!
In the Phrasal Verbs section of this book, you’ll find grammar and vocabulary hand-outs before each set of speaking questions. You can do some of these handouts in class, or you can set them as homework if you prefer. They are ideal for preparing students for exams such as the Cambridge Business English exams, and other Cambridge exams like First Certificate and Advanced CAE, as well as IELTS and TOEFL.
All the worksheets and ESL conversation cards can be photocopied and used in the classroom and can be adapted to classroom games and warmers.