Top positive review
Great customer service!
Reviewed in the United States on December 2, 2018
The ONLY reason I gave this 4 stars was bc I was a little bummed at the quality when I took my first trip with. I did fly Delta (worst airline ever) and they are always ridiculous with handling luggage so I mostly blame Delta. However, the customer service was second to none when I emailed to let them know the issue. Quick response and to me went above and beyond to make sure I was happy. Customer service is what makes a product stand out from the rest whether it be good or bad and the service I received was just wonderful. I just took another trip with the smaller size one and no issues whatsoever.