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About Michael H. Hugos
Previously I was chief information officer (CIO) of a North American distribution organization where I developed a suite of supply chain and business analytics applications that transformed the company's operations and revenue model. For this work I received the CIO 100 Award for resourcefulness, the InformationWeek 500 Award for innovation, and the Premier 100 Award for career achievement. I earned my MBA from Northwestern University's Kellogg School of Management, and am author of several business and technical books.
I'm also a student of history (if a supply chain geek can venture into something entirely different). There was once a time historians call "Late Antiquity" when the seemingly eternal Roman Empire and the classical world it represented faded away, and the Medieval world emerged. Something about that age when one culture died and another was born has haunted me for a long time. My book Leptis Magna: Emperor's Dream on the Edge of the Desert, is a historical novel based on the writings of a Roman historian from that time. It's a series of short stories told by the heir of an imperial Roman family. He reflects on how the Roman world has changed in the years since its peak when his famous ancestor was emperor. In memoir style, he recounts his struggle to make sense of what has happened, and to find his place in what comes next.
[You can reach me at email@example.com.]
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The bestselling guide to the field, updated with the latest innovations
Essentials of Supply Chain Management is the definitive guide to the field, providing both broad coverage and necessary detail from a practical, real-world perspective. From clear explanation of fundamental concepts to insightful discussion of supply chain innovation, this book offers students and professionals a comprehensive introduction with immediately-applicable understanding. The fourth edition has been updated to reflect the current state of the field, with coverage of the latest technologies and new case studies that illustrate critical concepts in action. Organized for easy navigation and ease-of-use, this invaluable guide also serves as a quick reference for managers in the field seeking tips and techniques for maximizing efficiency and turning the supply chain into a source of competitive advantage.
The supply chain underpins the entire structure of manufacturing and retailing. Well-run, it can help a company become a global behemoth—or, if poorly-managed, it can sink a company before the product ever sees the light of day. The supply chain involves many moving parts, constantly-changing variables, and a network of other business that may have different priorities and interests—keeping it all running smoothly is a complex, but immensely powerful skill. This book takes you inside the supply chain to show you what you need to know.
- Understand the fundamental concepts behind supply chain management
- Learn how supply chains work, and how to measure their performance
- Explore the ways in which innovation is improving supply chains around the world
- Examine the supply chain as a source of competitive advantage
Whether you’re at the front or the back of your supply chain, your business is affected by every other company and event in the chain. Deep understanding and a host of practical skills are required to accurately predict, react to, and manage the ever-changing stream of events that could potentially disrupt the flow. Essentials of Supply Chain Management prepares you to take on the challenge and succeed.
Leptis Magna was a real city, it was the capital of the province of Tripolitania in Roman Africa. In a world of fading Roman power, raiding desert tribes, and corrupt imperial officials, the people of Leptis Magna turn to Septimius Lucius and his aristocratic family for protection. He is tormented by what he has done to save himself and protect the family fortune. He does not know which way to turn. In the deafening silence and remorseless presence of the Western Desert, an answer appears.
If you saw the film Gladiator and want to know what happened to the Roman Empire after the Emperor Commodus was killed, Leptis Magna begins where that one leaves off. It uses intimate stories and historical perspective to explore timeless themes like family, destiny, love and honor.
NOTES FROM THE AUTHOR
I came across Leptis Magna for the first time as a boy of eight years old when my family lived in Tripoli, Libya. My father worked for a company exploring for oil in the Sahara desert. East of Tripoli about a two hour drive was the ruins of an ancient Roman city where the desert comes close to the shore of the Mediterranean Sea. One cool autumn day we took a drive down the coast road to explore that city.
As we entered Leptis I looked around and asked my father, "Dad, where did everybody go?" It was inconceivable to me that such a big city as this had obviously once been could now be abandoned. I don't remember what my father said in response, but as we walked, I sensed a presence. When I closed my eyes it was as if someone was whispering to me in a language I could almost understand. I sensed this person was trying to tell me something he felt was very important. His presence seemed to radiate from the bricks and columns and cobblestones. Everywhere we went that day as we wandered through the ruins, he was there.
Over the years information about his city, his family and his period of history came to me in the form of old books found while wandering through used bookstores, pictures of Leptis taken by my parents on our visits there discovered inside an envelope in a family scrapbook, and countless articles and pictures that came to me while doing Internet searches on subjects I can no longer recall. I got the impression more than once that this information found me, I didn't find it. When one of these finds caught my attention, I knew it was because it was part of a bigger picture. I studied each one, and thought about what it meant, and how it might relate to other finds that came to me. This book comes out of those thoughts and discoveries.
In writing this book I felt at times as if I was putting into words the thoughts of a consciousness reconstructing itself by using me to piece together historical facts and events. Perhaps our planet is growing a cerebral cortex that we call the Internet. As it connects fragments of history into stories and narratives, the people who live in those stories reach out to those who can hear them. We all hear different stories. I heard this one. I hope you like it.
CIO BEST PRACTICES
Enabling Strategic Value with Information Technology
For anyone who wants to achieve better returns on their IT investments, CIO Best Practices, Second Edition presents the leadership skills and competencies required of a CIO addressing comprehensive enterprise strategic frameworks to fully leverage IT resources.
Filled with real-world examples of CIO success stories, the Second Edition explores:
- CIO leadership responsibilities and opportunities
- The business impacts of both business and social networking, as well as ways the CIO can leverage the new reality of human connectivity on the Internet
- The increasingly inextricable relationships between customers, employees, and their use of personal information technologies
- Emerging cultural expectations and standards outside the workplace
- Current CRM best practices in terms of the relationship between customer preferences and shareholder wealth
- Enterprise energy utilization and sustainability practices—otherwise known as Green IT—with all the best practices collected here, in one place
- Best practices for one of the Internet's newest and most revolutionary technologies: cloud computing and ways it is shaping the new economics of business
By being responsive to the evolving needs and desires of specific groups of customers, companies can wrap their products and services in a tailored blanket of value-added services to consistently earn an additional four percent or more gross margin than they would otherwise earn for the product or service alone. This customer and market specialization is the most promising and the most sustainable source of profits in our fluid, real-time economy.
Part of the Microsoft Executive Leadership Series, Business Agility discusses the three fundamental process loops that drive an agile enterprise and how they work together to deliver the responsiveness that generates profits in a high-change economy. Providing strategies for innovative and pragmatic use of people, process, and technology to drive operations in an agile enterprise, this book reveals the principles of the agile enterprise, backed by real-world case studies from the author's own experience.
Michael Hugos is a speaker, writer, and practitioner in IT and business agility, and agile system development methods. He writes a column for Computerworld and a blog titled "Doing Business in Real Time" for CIO magazine.
"Michael Hugos presents the core concepts and techniques of supply chain management in a clear, concise, and easily readable style for those desiring an introduction to the subject or for those wanting to refine their understanding and application of supply chain issues. The case studies and executive insights are very useful in illustrating how to effectively employ supply chains to enable companies to accomplish their business goals."
-Perry J. Gaid, Vice President of Purchasing, OneSource Facility Services, Inc.
"My company is involved in both manufacturing and distribution. Mr. Hugos's book provides a valuable framework of concepts and techniques that people at all levels of the company can use to organize and improve our supply chain management capabilities and tie them to our business strategy."
-Grant Watkinson, Ph.D., President, Coastwide Laboratories, Inc.
Praise for the First Edition
"An excellent introduction into supply chain management . . . a book you should own and loan out to others frequently."
"In clear and concise prose, this lean book outlines the most crucial tenets and concepts of supply chain management."
-Supply Chain Management Review
The Wiley Essentials Series-because the business world is always changing...and so should you.
Even though information technology itself is changing rapidly, these strategies and tactics transcend any particular technology, and they remain highly relevant over time. See the seven strategic guidelines for designing application systems and the six tactical principles for running projects. Understand how to create an agile IT organization using three "agility loops" with supporting processes. Useful techniques such as the OODA Loop, Six Sigma, and a Define - Design - Build development model are explained. Frequent diagrams and case studies are used to illustrate key points throughout the book.
NOTES FROM THE AUTHOR
I use these techniques to find elegant solutions to complex problems and to mentor and train teams in agile development. The material presented here has been field tested and refined over many years in corporate and consulting environments. It has greatly assisted the evolution of my career from developer to project manager and finally IT Director and CIO. I spent six years as CIO of a national distribution organization where I and my staff used these strategies and tactics to design and roll out a suite of supply chain and e-business systems that transformed the company's operations and revenue model. For this work I won the CIO 100 Award twice for boldness and resourcefulness, the InformationWeek 500 Award for innovation, and the Computerworld Premier 100 Award for career achievement.
I write for several IT industry magazines and websites. I earned my MBA from Northwestern University's Kellogg School of Management, and have written and co-authored several other books including Doing Business in the Cloud: What Every Business Needs to Know about Cloud Computing, and Essentials of Supply Chain Management, 3rd Edition.
Games offer field-tested methods and models for people to organize and focus their actions and continuously learn and succeed in fast-paced and unpredictable environments. See pragmatic examples of how to use game mechanics to improve business operations from sales to supply chain management. Get ideas you can use in your own company. It's not a game, it's the future of work!
A close look at cloud computing's transformational role in business
Covering cloud computing from what the business leader needs to know, this book describes how IT can nimbly ramp up revenue initiatives, positively impact business operations and costs, and how this allows business leaders to shed worry about technology so they can focus on their business. It also reveals the cloud's effect on corporate organization structures, the evolution of traditional IT in the global economy, potential benefits and risks of cloud models and most importantly, how the IT function is being rethought by companies today who are making room for the coming tidal wave that is cloud computing.
- Why IT and business thinking must change to capture the full potential of cloud computing
- Topics including emerging cloud solutions, data security, service reliability, the new role of IT and new business organization structures
- Other titles by Hugos include: Business Agility: Sustainable Prosperity in a Relentlessly Competitive World and Essentials of Supply Chain Management, 2nd Edition
Practical and timely, this book reveals why it's worth every company's time and effort to exploit cloud computing's potential for their business's survival and success.