Similar authors to follow
See more recommendations
About Mike Osterling
Prior to his consulting career, Mike held a variety of manufacturing and support positions and played a pivotal role in the Lean Transformation at a number of Square D Company's manufacturing plants. Mike is one of the founders of, and continues to teach in, San Diego State University's Lean Enterprise Certificate Program. He is the co-author of "Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation", "The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments" and co-developed "Metrics-Based Process Mapping: An Excel-Based Solution," both published by Productivity Press.
Mike earned his MBA in International Business from San Diego State University and also holds a BS in Production and Operations Management. He is a Certified Trainer for the Implementation of Lean Manufacturing through the University of Kentucky, is a Six Sigma Black Belt and is CPIM certified through APICS.
Customers Also Bought Items By
The first of its kind—a Value Stream Mapping book written for those in service and office environments who need to streamline operations
Value Stream Mapping is a practical, how-to guide that helps decision-makers improve value stream efficiency in virtually any setting, including construction, energy, financial service, government, healthcare, R&D, retail, and technology. It gives you the tools to address a wider range of important VSM issues than any other such book, including the psychology of change, leadership, creating teams, building consensus, and charter development.
Karen Martin is principal consultant for Karen Martin & Associates, LLC, instructor for the University of California, San Diego's Lean Enterprise program, and industry advisor to the University of San Diego's Industrial and Systems Engineering program.
Mike Osterling provides support and leadership to manufacturing and non-manufacturing organizations on their Lean Transformation Journey. In a continuous improvement leadership role for six years, Mike played a key role in Square D Company's lean transformation in the 1990s.
Kaizen Events are an effective way to train organizations to break unproductive habits and adopt a continuous improvement philosophy while, at the same time, achieve breakthrough performance-level results. Through Kaizen Events, cross-functional teams learn how to make improvements in a methodological way. They learn how to quickly study a process, identify and prioritize improvement opportunities, implement change, and sustain their gains. Most importantly, they learn how to work with one another to solve problems rapidly and in a highly effective way.
In The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments, authors Karen Martin and Mike Osterling provide a practical how-to guide for planning and executing Kaizen Events in non-manufacturing settings, and conducting post-Event follow-ups to sustain the improvements made.
Geared to continuous improvement professionals and leaders within the office areas of manufacturing, the service sector and knowledge-worker environments, this book provides the methodology and practical tools for generating measurable results, while building a motivated workforce and laying the foundation for continuous improvement.
The Kaizen Event Planner provides those responsible for improving office, service, and technical processes with the skills to effectively scope the activity, engage the right people, and facilitate successful Events!
An accompanying CD provides immediate access to a number of Excel-based tools.