Sweet, clean, good family fun. Agree with the other reviewers who say Emilio the butler steals the show. He's great. Just the right mix of creepy (in good clean fun) and intriguing.
I would watch this once. If I had to entertain kids of a variety of ages, I'd watch it a 2nd possibly 3rd time. Then I'd need 5+ years to forget it. It's a good family movie. A few good laugh moments. No rip-roarious laugh moments, but good chuckles.
Side note: now that I lived in NYC for 4+ years . . . it's amazing just how much I see the BS of the "Inside Access" show seemingly at play in the reporting in NYC. Is everyone totally full of sh*t here? What is wrong with this city?!?