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I found the material in this book simplistic, easy to understand and most importantly, easy to apply. At first, I was struggling to understand how outcomes over outputs could be applied to a 'Shared Services' organization, but Josh helped me understand that sometimes a service organization is created to deliver outputs as its sole purpose; there is more certainty and standardization in an environment like this, so managing by outcomes may not be most appropriate. However, where outcomes pack a punch is in areas of uncertainty and where innovation unlock is needed. After understanding this, I helped my leadership team in my company understand where to most effectively push for outcome management over output management and have seen positive results from the behavior shift.
This book provides clear takeaways and tips for taking action on an important topic. From measuring behaviors that drive business results to collaboration across teams this concise read covers it. Real world examples provide context and make it easier to understand how to apply strategies and begin taking action. Highly recommend for individuals and teams working on products.
This book does a fantastic job articulating the difference between being agile and thinking you're agile. If you have a backlog, use sprints, etc. but never have demos, never release any product, you are not agile. The author shares an experience in his personal past where the team thought they were agile, but were not.
He goes on to demonstrate in an easy to follow manner the difference between an outcome and an output. Then shows the reader how to be sure they are focused on outcomes rather than outputs. The author also doesn't live in an artificial environment. He deals with the realities of how managers will still want release dates until they are educated and trust is built.
In this short book, Josh has managed to distill some extremely effective methods for quickly driving to business impact, all while bringing your organization along with you. Buy this book. It's worth 10x its weight in gold.
Interesting material clearly shows us the differences and advantages of products (output), results (outcome), goals, objectives, impacts and how to organize them in different management approaches ... With different examples, invites us to a trip where agility is again seen as an alternative of value to consider ... Recommended!
In this tiny book are powerful insights of how to change how organizations work to produce real results. Thinking in outcomes instead of inputs is hard but the author does a commendable job providing practical tips on how to achieve this. I would recommend this book to anyone who feels overwhelmed by the demands of many projects, endless product features and other initiatives that do little to change business results
This is a REALLY excellent book! Anyone in product development should give this a read. Really helped refresh my perspective. Looking forward to practicing some of the concepts from the book. Doesnt hurt that it was a super quick read (says it is a 40 minute read).