Amazon.com: Customer reviews: PlayStation DualSense Wireless Controller

Top positive review

Possibly my favorite controller of all time.

Reviewed in the United States on November 2, 2020

Ive been gaming since 1988. Combines the best of a PS4 & Xbox One controller, good hand feels. Why do people need to post their failures on here about their inability to preorder a product? Grow up.
Update, if you’re playing Cold War there’s a really cool trigger effect ( you can shut this off) the right trigger collapses like a real trigger. I’m also finding battery life isn’t as bad as they’re saying, but I bough my an extra anyway.

752 people found this helpful

Top critical review

All critical reviews›

Steven

Drift

Reviewed in the United States on November 14, 2020

Great feeling controller. Just had drift on the left stick

85 people found this helpful

Sort by

Filter by

50,422 global ratings | 2,368 global reviews

There was a problem filtering reviews right now. Please try again later.

From the United States

Savannah S.

Stick drift and faulty analog sensing makes games unplayable

Reviewed in the United States on December 4, 2021

Color: Cosmic RedVerified Purchase

The media could not be loaded.

When I purchased the controller, I was extremely excited to be able to play on my computer. When I opened the box, it was weird because it didn't include a charging cord. It was just the controller...

After about 1 month of playing on it, I'm noticing that there is a persistent issue where the controller's right and left knobs are not working properly.

I inspected the calibration via Windows and Steam and it is clear that the left knob fires even if I am not activating it with my thumb (which makes it so I suddenly run to the side when I am trying to move straight). The right knob will fire continuously every now and then when I am trying to change my camera angle in my game, so basically my camera will go too far and get locked to keep moving for 2-3 seconds which is completely disorienting. It's extremely annoying and it is making my games unplayable.

I would try to authorize a return, but my original controller box was thrown out. For $70 this is totally unacceptable. I've tried resetting the device via hardware reset and software reset and nothing is helping.

17 people found this helpful

Helpful

Someone

5 stars for design, 1 star for everything else.

Reviewed in the United States on November 10, 2020

Color: WhiteVerified Purchase

Pros:
Built in mutable mic, awesome addition. I currently use my camera most of the time, the echo and sounding like I'm far away so I have to talk louder than normal is irritating to other players.
Type C connection, it's about time they added this.

Cons:
Packaging is terrible, controller comes in a flimsy styrofoam bag inside the box. This is a poor way to ship something with joysticks.
This doesn't work with my PS4, or even on my pc. And who knows when I'll even be able to buy a PS5.
The design is cool, but they increased the weight, again. As technology improves things should be getting lighter, not heavier.
The buttons actually feel loose and like the controller has been used for a while even though it is brand new.

21 people found this helpful

Helpful

Clifford John Master

No cable included for $70?

Reviewed in the United States on November 22, 2020

Color: WhiteVerified Purchase

I bought this controller to use with my pc because I really wanted to try it and plus I recently had shoulder surgery and can’t use my keyboard and mouse. Now the controller itself is amazing but I paid $70 for this controller and it doesn’t come with a charging cable and it’s usb type c which isn’t common enough to have lying around the house. So now I have to go out and buy a separate usb type c charging cable.

21 people found this helpful

Helpful

Amazon Customer

Used product sold as new

Reviewed in the United States on November 9, 2020

Color: WhiteVerified Purchase

Product arrived in a resealed box. It was previously opened with smudge marks on the controller itself.

25 people found this helpful

Helpful

Mert

THIS REVIEW IS FOR PC - STEAM

Reviewed in the United States on November 3, 2020

Color: WhiteVerified Purchase

Well, there's honestly not much to say. Steam has native support for Xbox One, DualShock 4, and Switch Pro Controllers, so they will most likely, eventually, also develop for the DualSense. I'm not sure when that will be, but I trust Steam with that, since they had done an absolutely PERFECT job for the previous three.

Connecting it to PC was insanely easy, just hold SELECT and PS buttons for 3 seconds until the lights flash rapidly, intermittently, and select the controller as a Bluetooth Device on Windows.

It did not work immediately on Steam, I had to go into Big Picture (obviously) and configure it from there. What I did was register it as a generic controller by inputting each key for each action. It was honestly pretty simple, since Steam also shows you a picture of a controller and a green light for the current key you need to map.

After mapping the keys, I played some Dead Cells, and the experience was pretty flawless. The controller feels GREAT in my hand. It feels like an Xbox One controller... but with the DS4 layout. It has some satisfying heaviness to it. Not that much, but you can definitely feel a good "fullness" in your hand when you compare it to a DS4. The shoulder, and especially trigger buttons feel better, too, since they are a bit larger now.

I do have a problem with the SELECT and START keys... they are really stiff. If you have a DS4 with those keys being stiff... oh yeah, these are even stiffer. Still clickable, but very stuff. Perhaps they will become less stiff over the time the more I use the controller, but we'll see.

However, some things are not customizable yet, like the DS4 is, such as changing the little light, or its color, and the touchpad. and its clicks. There's also a new button on the DualSense, which is the Mute Mic button as far as I know, and that's not mappable, either.

Again, Steam will most likely develop native support for the DualSense also, but for now, it works just like an Xbox Controller, and that's enough for me for now.

I have not tested the battery life yet, and I have no charged it yet, it already came with some charge (not sure if 50% or 100%).

So far I'd say I'm satisfied, and I'll update my review if anything happens (whether good or bad).

Original Review November 3rd - EDIT 5/30/2021:

Yup, this controller now has full native Steam Support, and dare I say much better than the DS4 even. Literally everything, EVERYTHING about it is customizable. The touch pad, the lighting, the mic button, anything you would want. It even shows the DualSense button shapes in Steam Big Picture. Connecting takes literally ONE SECOND only. Turn on, and connected, insanely simple.

100% recommend, at least for Steam, idk about PlayStation, but I hate PlayStation anyway, so yeah, for PC players, this is THE controller to get in my opinion, as much as I dislike Sony

19 people found this helpful

Helpful

Rosa

Beware , sony has not fixed drift

Reviewed in the United States on August 31, 2021

Color: WhiteVerified Purchase

The media could not be loaded.

Got a PS5 controller from Amazon and they gave me one with thats has left stick drift. I like Amazon alot but this mostly Sony problem.

16 people found this helpful

Helpful

Fran

Risky to buy

Reviewed in the United States on April 16, 2021

Color: WhiteVerified Purchase

My ps5 controller worked perfectly fine for the first 2 months then let of the blue the stick drift is insane. It serves to a random side randomly and is basically impossible to use. All the buttons on the controller work perfectly except the right stick

17 people found this helpful

Helpful

Justin

Stick drift after 10 months on 2 controllers

Reviewed in the United States on September 7, 2021

Color: WhiteVerified Purchase

I like the controller but I bought this in nov 2020 and I had to send back the one I got through PlayStation with my PS5 order due to stick drift and then two weeks later, my other controller has the same problem. Right and left stick became jumpy. Left more than the right. Sony doesn’t offer to pay for the shipping to send the controller in either.

10 people found this helpful

Helpful

Erik

By far the worst stick drift I've ever seen, after only a few months of use.

Reviewed in the United States on August 24, 2021

Color: WhiteVerified Purchase

This is coming from someone who went through a 360 controller and three DS4 controllers before the Dualsense came out - all of those lasted me at least 1200 hours of heavy use before stick drift started to get out of hand on the left stick. I used to be a semi-pro Rocket League player so this made sense since the game is massively taxing on the left joystick, and even more so after speed-flipping became a required mechanic at the highest levels (essentially smashing the stick 180 degrees and dragging it clockwise as fast as you can every time you flip while sub-sonic; they might as well call it the "how to get stick drift 101" technique).

That's not the problem I am experiencing with the Dualsense, though. I don't play games nearly as much as I used to, and the one or two games I do play with a controller (RL and Dark Souls) require very little and very gentle use of the right stick. So why did it suddenly develop an 𝘦𝘹𝘵𝘳𝘦𝘮𝘦 drift upwards? If I so much as breathe on the right stick when it's centered, the input goes straight to 100% in the up direction and stays there until I move it around, click it a few times, click it outwards, and sacrifice a goat or two to the Sony gods. At which point, pray you don't breathe on it again, lest the process need to be repeated again. No deadzone can help because the drift goes right to the limits of the stick every single time without exception. I have never seen this before in any controller I've owned and it just so happens to have come up immediately after the return period expired so there's nothing I can do about it besides spend $70 on another that will likely do the same thing in a few months time.

Needless to say this makes most every game borderline unplayable, and the only workaround I can think of is disabling the right stick altogether and simply using the touchpad or motion tracking in its place. This would only work in games that have steam controller support though so I'd have to resort back to my left stick drifting DS4 for anything else like FIFA or NHL, which at least has a drift small enough to be negated by a sizeable deadzone. It's a real shame because in every other way this controller is far superior to the DS4: it's way more chunky, the sticks feel solid (or at least they did before they broke, lol), and it's incredibly ergonomic, but this obscene stick drift is a total deal breaker. I guess I'll have to go back to buying a DS4 once every 18 months or so and just hope they don't stop making them - a pattern I was hoping to break once the Dualsense came out, but it appears to me that the problem has only worsened...

7 people found this helpful

Helpful

Summer Iler

Already has drift

Reviewed in the United States on November 15, 2021

Color: Midnight BlackVerified Purchase

Brand new and it already has drift???? I’m confused. It’s barely been used

9 people found this helpful

Helpful

Questions? Get fast answers from reviewers

Need customer service? Click here

‹ See all details for PlayStation DualSense Wireless Controller – Cosmic Red

5 star		90%
4 star		6%
3 star		2%
2 star		1%
1 star		2%

PlayStation DualSense Wireless Controller – Cosmic Red

›

Customer reviews

Customer reviews

PlayStation DualSense Wireless Controller – Cosmic Red

Top positive review

Top critical review

There was a problem filtering reviews right now. Please try again later.

From the United States

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

Questions? Get fast answers from reviewers

PlayStation DualSense Wireless Controller – Cosmic Red › Customer reviews

Customer reviews

PlayStation DualSense Wireless Controller – Cosmic Red

Top positive review

Top critical review

There was a problem filtering reviews right now. Please try again later.

From the United States

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

Questions? Get fast answers from reviewers

PlayStation DualSense Wireless Controller – Cosmic Red

›

Customer reviews