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$12.99

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$34.49

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Titles By Randy Illig

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Let's Get Real or Let's Not Play: Transforming the Buyer/Seller Relationship Oct 30, 2008

by Mahan Khalsa , Randy Illig , Stephen R. Covey

( 313 )

$12.99

The new way to transform a sales culture with clarity, authenticity, and emotional intelligence.

Too often, the sales process is all about fear.

Customers are afraid that they will be talked into making a mistake; salespeople dread being unable to close the deal and make their quotas. No one is happy.

Mahan Khalsa and Randy Illig offer a better way. Salespeople, they argue, do best when they focus 100 percent on helping clients succeed. When customers are successful, both buyer and seller win. When they aren't, both lose. It's no longer sufficient to get clients to buy; a salesperson must also help the client reduce costs, increase revenues, and improve productivity, quality, and customer satisfaction.

This book shares the unique FranklinCovey Sales Performance Group methodology that will help readers:

· Start new business from scratch in a way both salespeople and clients can feel good about
· Ask hard questions in a soft way
· Close the deal by opening mindsClose the deal by opening minds

Other Formats: Audible Audiobook , Hardcover , Paperback , Audio CD , Multimedia CD

Kunden zum Erfolg verhelfen: Dauerhafte Win-win-Situationen im Vertrieb (German Edition) Apr 6, 2016

by Mahan Khalsa , Randy Illig , Edgar Müller-Gensert

$34.49

Verkaufsgespräche sind oft mit Ängsten behaftet – und das auf beiden Seiten. Während der Kunde befürchtet, einen Fehler zu machen und über den Tisch gezogen zu werden, hat der Verkaufsmitarbeiter Angst, den Verkauf nicht zum Abschluss zu bringen und seine Quote zu verfehlen.
Diese Angst muss jedoch nicht sein: Der Verkäufer muss nur deutlich machen, dass er dem Kunden helfen und ihn auch über den Verkauf hinaus unterstützen will, etwa dabei, Kosten zu reduzieren und Umsätze zu erhöhen. Schließlich ist es nur dann möglich, eine erfolgreiche und dauerhafte Kundenbeziehung zu etablieren, wenn es zur Win-win-Situation kommt.
Mahan Khalsa, Randy Illig und Edgar Müller-Gensert zeigen in ihrem Buch erstmalig die Erfolgsmethode des FranklinCovey Leadership Instituts für erfolgreiche Abschlüsse – und wohlgestimmte, dauerhafte Kunden.

Other Formats: Hardcover

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