Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
I purchased this text for a class in the field of social work. I must admit I truly enjoyed reading this text. This is one of the best text I have read in the field of helps. It is easy to small, clear and concise for anyone in the field.