It worked fine for a couple hours. It’s fully charged, turns on, but no longer flies with or without the remote control. What’s up with that??

asked on December 26, 2019

Showing 1-1 of 1 answers

Dear Customer,

Thanks for your question. We are so sorry for this issue.  … see more
Dear Customer,

Thanks for your question. We are so sorry for this issue. 

We can replace it with a new one if is the quality problem. Please feel free to contract us via email address: sevice@bonwayer.cn

Please kindly note that you can put your hand underneath to control it in the air for interactive play. And control its landing or flying with the remote controller. If you are outdoors, please make sure there is no wind.

We always make great effort to offer our customers a happy shopping experience.

Hope to hear from you soon.

Your sincerely. see less
Dear Customer,

Thanks for your question. We are so sorry for this issue. 

We can replace it with a new one if is the quality problem. Please feel free to contract us via email address: sevice@bonwayer.cn

Please kindly note that you can put your hand underneath to control it in the air for interactive play. And control its landing or flying with the remote controller. If you are outdoors, please make sure there is no wind.

We always make great effort to offer our customers a happy shopping experience.

Hope to hear from you soon.

Your sincerely.

Bard Christopher
Seller · December 30, 2019
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