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Showing 1-10 of 304 questions
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  • 11
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Answer:
I've had mine since this was product first came out. Only recently has mine started to fall apart, and thats because i heavily over pack, over stuff, and stress the material more than it was designed for. Far exceeds the name, and is worth EVERY penny. Its 2017, and i've had mine since early 2011. Its incredibly durable!
supernet2
· October 18, 2017
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Not gonna lie, at 17.3 inches my laptop was smack at the top of the bag and made closing the zipper a gamble at best. i would say that they mean a very literal 17 inches and i feel like that is being generous. so no, i don't think it will fit.
Lucas Smith
· December 31, 2014
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Amazingly so. I've flown with this and the previous version of the same bag for 14 years. It's a freaking tank.
Matthew
· June 23, 2015
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Dimensions in the listing are wrong. The manufacturers tag on this bag says 13"W x 18"H x 9"D, which seems accurate.
M. Smith
· July 27, 2017
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It's funny you should ask because I just threw away the warranty information after owning this bag for years, figuring I'd be able to find the info online if the time ever came to ask Wenger to make good on the warranty, which states that it is for the "lifetime of the product." Others answered with "12 months," but t… see more It's funny you should ask because I just threw away the warranty information after owning this bag for years, figuring I'd be able to find the info online if the time ever came to ask Wenger to make good on the warranty, which states that it is for the "lifetime of the product." Others answered with "12 months," but this card clearly says "lifetime." It gives contact info, which you can call for confirmation: 1-877-797-4327. I tried calling, but they're closed. see less It's funny you should ask because I just threw away the warranty information after owning this bag for years, figuring I'd be able to find the info online if the time ever came to ask Wenger to make good on the warranty, which states that it is for the "lifetime of the product." Others answered with "12 months," but this card clearly says "lifetime." It gives contact info, which you can call for confirmation: 1-877-797-4327. I tried calling, but they're closed.
Damian Niolet
· May 25, 2013
  • 4
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I carry a heavy load in my ibex backpack on a routine basis and have had no issues with the straps giving out or sagging. I can pack a 17" laptop, all the peripherals for it as well as text books, binders and writing instruments without issue. It has great storage capacity and because of the shoulder strap design, it… see more I carry a heavy load in my ibex backpack on a routine basis and have had no issues with the straps giving out or sagging. I can pack a 17" laptop, all the peripherals for it as well as text books, binders and writing instruments without issue. It has great storage capacity and because of the shoulder strap design, it takes some of the stress off of my shoulders when carrying the load wherever I trek. Well made and after 6 years, still a great bag. see less I carry a heavy load in my ibex backpack on a routine basis and have had no issues with the straps giving out or sagging. I can pack a 17" laptop, all the peripherals for it as well as text books, binders and writing instruments without issue. It has great storage capacity and because of the shoulder strap design, it takes some of the stress off of my shoulders when carrying the load wherever I trek. Well made and after 6 years, still a great bag.
H. Fanning
· January 24, 2014
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The warranty is on workmanship only. Not normal use, wear and tear or over stuffing.... I have been thru this with the swiss gear company.... I just had the zipper repaired by a seamstress...
BLAID
· February 4, 2014
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Per SwissGear Service, laptop compartment dimensions are 16"H x 12"W x 1.75"D.
Angie
· March 4, 2014
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I can tell you that it fits my 17" ASUS laptop that has the extended keyboard with numerical keypad. I'm not sure that completely answers your question but I absolutely love this backpack and know two other people (both male; I'm female) who would swear by it as well. They have the 17" Dell laptops.
Heather M Goding
· December 31, 2013