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Showing 1-10 of 560 questions
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  • 4
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Answer:
Yes. My son used it solely for fortnite. This headset lasted about 6 weeks and broke. He could hear the other gamers but they couldn’t hear him.
Tyler Fey
· December 26, 2018
  • 3
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Answer:
Yes it does work “plug n play”; however, I’ve turned the Nintendo switch up to max volume and the headset is on max volume it is still not very loud through the headset.
K. Roberts
· December 28, 2018
  • 2
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    votes
Answer:
Dear customer, thanks for your review and bringing this issue to our attention. As for the product and this problem you met. I beg for your kind and special attention on this tips and instructions below.
1. The headset is featured as "Plug and play". It can support PS4, Laptop, Computer, iPad and Smart Phone as we adv… see more
Dear customer, thanks for your review and bringing this issue to our attention. As for the product and this problem you met. I beg for your kind and special attention on this tips and instructions below.
1. The headset is featured as "Plug and play". It can support PS4, Laptop, Computer, iPad and Smart Phone as we advertised.
2. Please kindly note that there are two connectors at the very end of the wire of the headset, the 3.5 mm plug is for mic and headset and the USB plug for lights.
3. And here is the instruction of PS4 Setting as below:
(1) .Please test it with your cellphone before apply the headset on your PS4, to make sure it works well.
(2). Insert the headset with 3.5mm jack plug into the Gamepad, then long press the PS4 button or enter the System Settings, there is a peripheral machinesm choose"Adjust Sound and Devices", "Output to the headphones", then change it to "All audio".If you have the audio on the "All Audio" setting you can, but if it's set to "Chat Audio" you can only hear form the side with the mic.
Your attention will be much appreciated, wish may help you. Could you please contact us via the "contact seller" entrance of your order. Or you can reach to us by this address, bengoosales@gmail.com. We'd like to offer the best solution for you according to our 45 days return and refund, 1 year warranty policy. Hope for your message, we will follow up with this issue until it is settled. Thanks a lot! Hope your kind attention. see less
Dear customer, thanks for your review and bringing this issue to our attention. As for the product and this problem you met. I beg for your kind and special attention on this tips and instructions below.
1. The headset is featured as "Plug and play". It can support PS4, Laptop, Computer, iPad and Smart Phone as we advertised.
2. Please kindly note that there are two connectors at the very end of the wire of the headset, the 3.5 mm plug is for mic and headset and the USB plug for lights.
3. And here is the instruction of PS4 Setting as below:
(1) .Please test it with your cellphone before apply the headset on your PS4, to make sure it works well.
(2). Insert the headset with 3.5mm jack plug into the Gamepad, then long press the PS4 button or enter the System Settings, there is a peripheral machinesm choose"Adjust Sound and Devices", "Output to the headphones", then change it to "All audio".If you have the audio on the "All Audio" setting you can, but if it's set to "Chat Audio" you can only hear form the side with the mic.
Your attention will be much appreciated, wish may help you. Could you please contact us via the "contact seller" entrance of your order. Or you can reach to us by this address, bengoosales@gmail.com. We'd like to offer the best solution for you according to our 45 days return and refund, 1 year warranty policy. Hope for your message, we will follow up with this issue until it is settled. Thanks a lot! Hope your kind attention.

Bengoo Inc.
Seller · July 11, 2017
  • 1
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Answer:
My son doesn’t have a problem with background noise
Amazon Customer
· November 25, 2018
  • 0
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Answer:
Not sure what you mean by 3d sound...but sound quality is awesome.
Joshua Davis
· June 22, 2018
  • 0
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Answer:
Yes u can mute the mic
Amazon Customer
· April 6, 2018
  • 0
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Answer:
Each headset comes with an information card, if you do not have that card I recommend following through the order page to find the manufacturer and distributor links
bltkenpo
· May 29, 2020