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Showing 1-10 of 92 questions
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Answer:
Hi,
We are so sorry for this. This product is not suitable for fast charging. Its voltage output must be 5V / 1A. Our products are equipped with a charging cable.
Thank you so much.

Bard Christopher
Seller · January 18, 2019
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Answer:
Hi,
It can only use the original charging cable. If you lose the charging cable, please contact us via email address: service@bonwayer.cn
We will send you a charge cable as soon as possible.

Bard Christopher
Seller · January 18, 2019
  • 0
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Answer:
Hi,
The products are all shipped by Amazon. It usually takes 2-3 days to arrive. We suggest you consult Amazon Customer Service for the specific time. Thanks for your support and patience.

Bard Christopher
Seller · January 18, 2019
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Answer:
Hi, it will come in a box. This flying ball is safe because it has multiple protections: 1. Flying protection 2. Power-on protection 3. Collision protection 4. Environmental protection 5. Automatic power off protection.
Bard Christopher
Seller · July 23, 2018
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Answer:
Hi,
yes, you can control its landing or flying by the yellow remote control.

Bard Christopher
Seller · January 18, 2019
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Answer:
Dear customer,
We are so sorry for this issue. We can replace it with a new one if is the quality problem. Please feel free to contract us via email address: sevice@bonwayer.cn
Please kindly note that you can control its landing or flying with the remote controller. Thanks for your patience.

Bard Christopher
Seller · January 18, 2019
  • 0
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Answer:
Hi,
It cann't be charged by ipad charger. It can only be charged with the original charging cable. We are sorry for this issue.

Bard Christopher
Seller · January 18, 2019
  • 0
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    votes
Answer:
Dear customer,
We are sorry for this issue. We can send the remote controller for you. Please feel free to contact us via email address: service@bonwayer.cn
Thanks for your patience.

Bard Christopher
Seller · January 18, 2019