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Showing 1-10 of 42 questions
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Answer:
Thank you for your question. With the Asurion Protection Plan, you get 24/7 support for technical issues or in the event something happens, you can file a claim at any time at asurion.com/amazon. If you have other questions about how the plan works please contact us at (866) 551-5924 or ambassador@asurion.com.
  • 1
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Answer:
Hello,

Thank you for your question. … see more
Hello,

Thank you for your question.
For this specific product category and price bracket we do offer this protection plan in a 3 year version. It would be the ASURION 3 Year Office Equipment Protection Plan with Tech Support $300-349.99 found under ASIN: B07PC4VXMK. If you have additional questions regarding the Asurion protection plan, please contact us at ambassador@asurion.com and we'll be happy to help. see less
Hello,

Thank you for your question.
For this specific product category and price bracket we do offer this protection plan in a 3 year version. It would be the ASURION 3 Year Office Equipment Protection Plan with Tech Support $300-349.99 found under ASIN: B07PC4VXMK. If you have additional questions regarding the Asurion protection plan, please contact us at ambassador@asurion.com and we'll be happy to help.

Asurion Feedback Support Team
· October 17, 2019
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Answer:
Thank you for your question.
Should you need to return the product to the retailer, you can request a refund of the protection plan. The easiest way to obtain a refund/cancellation of your plan, is to click on the "return" button associated with the purchase of our plan.

Asurion feedback support team
· October 23, 2020
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Answer:
Hello,

Thank you for your question. … see more
Hello,

Thank you for your question.
As an add-on benefit with this plan, shipping fees from and to our depot are included with your Asurion protection plan, however the shipping vessel will be at the consumer's discretion. If you have additional questions regarding the Asurion protection plan, please contact us at 1-866-551-5924 or email us at ambassador@asurion.com and we'll be happy to help. see less
Hello,

Thank you for your question.
As an add-on benefit with this plan, shipping fees from and to our depot are included with your Asurion protection plan, however the shipping vessel will be at the consumer's discretion. If you have additional questions regarding the Asurion protection plan, please contact us at 1-866-551-5924 or email us at ambassador@asurion.com and we'll be happy to help.

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Answer:
Call Asurion to see if they will cover the print head.
Dan
· January 6, 2021
  • 0
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Answer:
Hello,

Thank you for your question, … see more
Hello,

Thank you for your question,

This protection plan begins upon your date of purchase and runs concurrent to the manufacturer's warranty period. During this time, we offer additional benefits including but not limited to power surge protection and tech support. Once the manufacturer's warranty is completed, we continue to offer these benefits as well as mirror what the manufacturer offered for the remainder of your time frame with us. If you have additional questions regarding the purchase of your Asurion protection plan, please contact us at ambassador@asurion.com and we'll be happy to help. see less
Hello,

Thank you for your question,

This protection plan begins upon your date of purchase and runs concurrent to the manufacturer's warranty period. During this time, we offer additional benefits including but not limited to power surge protection and tech support. Once the manufacturer's warranty is completed, we continue to offer these benefits as well as mirror what the manufacturer offered for the remainder of your time frame with us. If you have additional questions regarding the purchase of your Asurion protection plan, please contact us at ambassador@asurion.com and we'll be happy to help.

Asurion Feedback Support Team
· February 3, 2020
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Answer:
i was assume that the warranty wouldn't transferred to the new printer as it was purchased with the original printer.
HFSLLC2020
· September 30, 2021
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Answer:
Hello,

Thank you for your question. … see more
Hello,

Thank you for your question.
As a courtesy to our customers, we allow a grace period of 30 days between the purchase of the item and the protection plan. Just ensure that the protection plan matches the category and price range of the item in question. The plan can be purchased separately within 30 days of the product purchase date as long as the product is backed by a manufacturer warranty. If you have any additional questions or concerns about your Asurion Protection Plan, please visit our web site at www.asurion.com/amazon or email us at ambassador@asurion.com. see less
Hello,

Thank you for your question.
As a courtesy to our customers, we allow a grace period of 30 days between the purchase of the item and the protection plan. Just ensure that the protection plan matches the category and price range of the item in question. The plan can be purchased separately within 30 days of the product purchase date as long as the product is backed by a manufacturer warranty. If you have any additional questions or concerns about your Asurion Protection Plan, please visit our web site at www.asurion.com/amazon or email us at ambassador@asurion.com.

Asurion Feedback Support Team
· October 8, 2019
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Answer:
Coverage is per product.
HFSLLC2020
· October 29, 2020