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Showing 1-9 of 9 questions
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Answer:
Hello,

Thank you for your question. … see more
Hello,

Thank you for your question.
Should you need to return the product to the retailer, you can request a refund of the protection plan. The easiest way to obtain a refund/cancellation of your plan, is to click on the "return" button associated with the purchase of our plan or email us at ambassador@asurion and we will be happy to assist you with your request. see less
Hello,

Thank you for your question.
Should you need to return the product to the retailer, you can request a refund of the protection plan. The easiest way to obtain a refund/cancellation of your plan, is to click on the "return" button associated with the purchase of our plan or email us at ambassador@asurion and we will be happy to assist you with your request.

Asurion Feedback Support Team
· January 20, 2020
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Answer:
A consumable is a commodity that is intended to be used up relatively quickly.
Amazon Customer
· June 2, 2020
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Answer:
My RC car was covered. Quickly.
John W
· April 20, 2020
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Answer:
I wouldn’t buy it. I canceled the order for the plane and was still charged for the insurance. Now I have insurance on nothing.
Carol M.
· June 10, 2020
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Answer:
My RC car crash was covered. Quickly.
John W
· April 20, 2020
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Answer:
Hello,

Thank you for your question. … see more
Hello,

Thank you for your question.
Per the terms of our protection plan, we do not cover lost or stolen products. If you have additional questions regarding your Asurion protection plan, please contact us at ambassador@asurion.com and we'll be happy to help. see less
Hello,

Thank you for your question.
Per the terms of our protection plan, we do not cover lost or stolen products. If you have additional questions regarding your Asurion protection plan, please contact us at ambassador@asurion.com and we'll be happy to help.

Asurion Feedback Support Team
· December 30, 2019
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Answer:
Hello,

Thank you for your question. … see more
Hello,

Thank you for your question.

This protection plan is designed to cover your item for mechanical and electrical failures due to normal use with the added benefit of accidental damage protection. Replaceable components such as batteries are considered consumable items and are not covered by this plan. However, if the unit has a built-in battery that cannot be user replaced, we may be able to consider failures with it as a claimable issue. If you have additional questions regarding the Asurion protection plan, please contact us at ambassador@asurion.com and we'll be happy to help. see less
Hello,

Thank you for your question.

This protection plan is designed to cover your item for mechanical and electrical failures due to normal use with the added benefit of accidental damage protection. Replaceable components such as batteries are considered consumable items and are not covered by this plan. However, if the unit has a built-in battery that cannot be user replaced, we may be able to consider failures with it as a claimable issue. If you have additional questions regarding the Asurion protection plan, please contact us at ambassador@asurion.com and we'll be happy to help.

Asurion Feedback Support Team
· December 5, 2019
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