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Showing 1-10 of 51 questions
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Answer:
Thank you for your question. There is no coverage for accidental damage from handling with this ASURION 3 Year Electronics Protection Plan. If the product you intend to cover is portable in nature, you can purchase an Asurion protection plan that would cover your product for accidental damage from handling. Make a sear… see more Thank you for your question. There is no coverage for accidental damage from handling with this ASURION 3 Year Electronics Protection Plan. If the product you intend to cover is portable in nature, you can purchase an Asurion protection plan that would cover your product for accidental damage from handling. Make a search for ASURION 3 Year Portable Electronics Accident Protection Plan ($0 - $49.99). If you have any additional questions or concerns about your Asurion Protection Plan, please visit our web site at www.asurion.com/amazon, call us at (866) 551-5924 or email us at ambassador@asurion.com. We’re here to help you, 24/7/365. see less Thank you for your question. There is no coverage for accidental damage from handling with this ASURION 3 Year Electronics Protection Plan. If the product you intend to cover is portable in nature, you can purchase an Asurion protection plan that would cover your product for accidental damage from handling. Make a search for ASURION 3 Year Portable Electronics Accident Protection Plan ($0 - $49.99). If you have any additional questions or concerns about your Asurion Protection Plan, please visit our web site at www.asurion.com/amazon, call us at (866) 551-5924 or email us at ambassador@asurion.com. We’re here to help you, 24/7/365.
Asurion feedback support team
· April 30, 2019
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Answer:
Hello,

Thank you for your question. … see more
Hello,

Thank you for your question.
Our protection plans can only be purchased on items purchased on Amazon.com as well. If this item was already replaced by Soundwhiz, we would not be able to apply a new protection plan to it. However, if you already had an existing protection plan on this item before the manufacturer provided the exchange, we would be able to continue being active on the exchanged item. see less
Hello,

Thank you for your question.
Our protection plans can only be purchased on items purchased on Amazon.com as well. If this item was already replaced by Soundwhiz, we would not be able to apply a new protection plan to it. However, if you already had an existing protection plan on this item before the manufacturer provided the exchange, we would be able to continue being active on the exchanged item.

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Answer:
When do I get actual print out proof of my insurance purchase???
Martin T Simon
· May 17, 2019
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Unfortunately, I don't think so. Unless there is an issue with the software itself (scratched/unreadable disk or invalid authorization numbers), I don't think any tech support will be able to help you. I say this because Microsoft officially ended support for Windows 7 on 1/14/2020. According to my online research, t… see more Unfortunately, I don't think so. Unless there is an issue with the software itself (scratched/unreadable disk or invalid authorization numbers), I don't think any tech support will be able to help you. I say this because Microsoft officially ended support for Windows 7 on 1/14/2020. According to my online research, there is only one true work-around for the Windows 7 End of Service (EOS) issue: IF you had purchased Windows 7 (Professional or Enterprise) AND had activated the EOS option PRIOR to 1/14/2020. It's also important to note that the EOS updates are not free and must be renewed yearly.

While I agree that this is bad news, there are some sites that promise to keep supplying Windows 7 updates for year. But once again, these updates will not be free. There are countless other sites that recommend a completely different OS system, one that is not reliant on Microsoft. But there are so many compatibility issues to consider with a new OS (will my printer work with the new OS? What type of internet browsers are available? Will my currently installed programs run on the new OS?) It certainly doesn't help that Microsoft is telling people that some older computers can't even run Windows 10!!

Maybe a better temporary fix would be to upgrade to Windows 8? I'm not sure what the answer is, I'm exploring my options, too!

Good luck and I'm sorry that I couldn't give you a more positive answer! see less
Unfortunately, I don't think so. Unless there is an issue with the software itself (scratched/unreadable disk or invalid authorization numbers), I don't think any tech support will be able to help you. I say this because Microsoft officially ended support for Windows 7 on 1/14/2020. According to my online research, there is only one true work-around for the Windows 7 End of Service (EOS) issue: IF you had purchased Windows 7 (Professional or Enterprise) AND had activated the EOS option PRIOR to 1/14/2020. It's also important to note that the EOS updates are not free and must be renewed yearly.

While I agree that this is bad news, there are some sites that promise to keep supplying Windows 7 updates for year. But once again, these updates will not be free. There are countless other sites that recommend a completely different OS system, one that is not reliant on Microsoft. But there are so many compatibility issues to consider with a new OS (will my printer work with the new OS? What type of internet browsers are available? Will my currently installed programs run on the new OS?) It certainly doesn't help that Microsoft is telling people that some older computers can't even run Windows 10!!

Maybe a better temporary fix would be to upgrade to Windows 8? I'm not sure what the answer is, I'm exploring my options, too!

Good luck and I'm sorry that I couldn't give you a more positive answer!

AlisaTop Contributor: Pets
· January 16, 2020
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What is the question?. There are a load of am Bluetooth speakers and reviews. Question please.

Joseph Graboski

Joseph Graboski
· March 17, 2020
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Answer:
I have only made one claim through Amazon which was for a defective router and, when the router could not be repaired locally, I received a check for the purchase price. I continue to buy warranty plans for many electronic purchases, but I have no experience with bikes. I you think the likelihood of a defective bike … see more I have only made one claim through Amazon which was for a defective router and, when the router could not be repaired locally, I received a check for the purchase price. I continue to buy warranty plans for many electronic purchases, but I have no experience with bikes. I you think the likelihood of a defective bike is fairly high then a warranty is a reasonable purchase. I doubt that any warranty would cover damage, so I suggest that you read the fine print carefully. see less I have only made one claim through Amazon which was for a defective router and, when the router could not be repaired locally, I received a check for the purchase price. I continue to buy warranty plans for many electronic purchases, but I have no experience with bikes. I you think the likelihood of a defective bike is fairly high then a warranty is a reasonable purchase. I doubt that any warranty would cover damage, so I suggest that you read the fine print carefully.
Sam
· May 11, 2020
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My coverage with Asurion does include weather damage, as well as lost, damaged, theft, etc. BUT, after making monthly payments, Asurion’s mandatory fee is 1/2-3/4 of the cost of the device. In addition, although they insist the replacement device is “new” and not “refurbished”, I’m having more issues than I did with th… see more My coverage with Asurion does include weather damage, as well as lost, damaged, theft, etc. BUT, after making monthly payments, Asurion’s mandatory fee is 1/2-3/4 of the cost of the device. In addition, although they insist the replacement device is “new” and not “refurbished”, I’m having more issues than I did with the original device that Asurion replaced. I advise that you spend the time reading the Asurion plan prior to your purchase. Please, don’t just ask a cashier for their opinion. I’ll bet that their reply would be 50/50 - either “yes” or “no” - and they aren’t responsible for the wrong answers - you are. see less My coverage with Asurion does include weather damage, as well as lost, damaged, theft, etc. BUT, after making monthly payments, Asurion’s mandatory fee is 1/2-3/4 of the cost of the device. In addition, although they insist the replacement device is “new” and not “refurbished”, I’m having more issues than I did with the original device that Asurion replaced. I advise that you spend the time reading the Asurion plan prior to your purchase. Please, don’t just ask a cashier for their opinion. I’ll bet that their reply would be 50/50 - either “yes” or “no” - and they aren’t responsible for the wrong answers - you are.
imbunky2
· December 6, 2019
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Answer:
Hello,

Thank you for your question. … see more
Hello,

Thank you for your question.
In order to better assist with your inquiry, we would love to discuss this with you personally to discover how we can help. Please contact us at 1 (866) 551-5924 or email us at ambassador@asurion.com. see less
Hello,

Thank you for your question.
In order to better assist with your inquiry, we would love to discuss this with you personally to discover how we can help. Please contact us at 1 (866) 551-5924 or email us at ambassador@asurion.com.

Asurion Feedback Support Team
· January 15, 2020
  • 0
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Answer:
Hello,

Thank you for your question. … see more
Hello,

Thank you for your question.
This protection plan is a one-time purchase and one-time charge, with no recurring fees. If you have additional questions regarding the Asurion protection plan, please contact us via your orders page, our brand store front, or from the information provided in the welcome email. see less
Hello,

Thank you for your question.
This protection plan is a one-time purchase and one-time charge, with no recurring fees. If you have additional questions regarding the Asurion protection plan, please contact us via your orders page, our brand store front, or from the information provided in the welcome email.