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Showing 1-10 of 88 questions
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Answer:
Thank you for letting us know that you returned this product and no longer need the protection plan to cover it. Requesting a refund for this is easy- simply access your Amazon order history in your account and click on the Return or Cancel button next to the plan.
Asurion feedback support team
· March 27, 2020
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The information you get with the extended warranty coverage will tell how to file for replacement or repair
Dennis Hudecek
· August 27, 2020
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Thank you for your question,
Bulbs are ineligible for our protection plans. If you have purchased a protection plan for this type of product in error, we recommend if you have not yet done so, to request a refund for your protection plan by clicking on the Return button associated with the order of the plan from your … see more
Thank you for your question,
Bulbs are ineligible for our protection plans. If you have purchased a protection plan for this type of product in error, we recommend if you have not yet done so, to request a refund for your protection plan by clicking on the Return button associated with the order of the plan from your Amazon order history. see less
Thank you for your question,
Bulbs are ineligible for our protection plans. If you have purchased a protection plan for this type of product in error, we recommend if you have not yet done so, to request a refund for your protection plan by clicking on the Return button associated with the order of the plan from your Amazon order history.

Asurion feedback support team
· September 24, 2021
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Good Question. I would. To cover each individual piece. Especially if they are expensive watches.
Danny Baltodano
· July 19, 2020
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Answer:
Thank you for your question.
With this protection plan, your product is protected from drops, spills, and cracked screens starting the date that you purchase the item. After your manufacturer’s warranty expires, this plan covers breakdowns from normal use as well. If you have other questions about how the plan works… see more
Thank you for your question.
With this protection plan, your product is protected from drops, spills, and cracked screens starting the date that you purchase the item. After your manufacturer’s warranty expires, this plan covers breakdowns from normal use as well. If you have other questions about how the plan works, please contact us at ambassador@asurion.com. see less
Thank you for your question.
With this protection plan, your product is protected from drops, spills, and cracked screens starting the date that you purchase the item. After your manufacturer’s warranty expires, this plan covers breakdowns from normal use as well. If you have other questions about how the plan works, please contact us at ambassador@asurion.com.

Asurion Feedback Support Team
· September 20, 2021
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Did not drop them the right one stopped working
Shirley White
· October 6, 2021
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Yes each device is separate from each other and therefore you would need 2 warranties!
Nick S.
· October 2, 2020
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You shouldn't have to register the product for the plan to work. They should have sent you an email, though. However I never used the email. I had to file a claim, and what I did was go into my Amazon orders, and click on the plan itself and it will give you directions on how to file a claim. Basically, you just go to… see more You shouldn't have to register the product for the plan to work. They should have sent you an email, though. However I never used the email. I had to file a claim, and what I did was go into my Amazon orders, and click on the plan itself and it will give you directions on how to file a claim. Basically, you just go to asurion.com/amazon and it walks you through the process. see less You shouldn't have to register the product for the plan to work. They should have sent you an email, though. However I never used the email. I had to file a claim, and what I did was go into my Amazon orders, and click on the plan itself and it will give you directions on how to file a claim. Basically, you just go to asurion.com/amazon and it walks you through the process.
Cherolds
· June 11, 2021
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I have no idea. I didn't order this product yet I was billed for it, not once, but twice. When I looked at my order history, I found these two mysterious payments but they were too old to correct. My suggestion? Everyone should check their orders periodically to see what Amazon is billing you for--some stuff you may ne… see more I have no idea. I didn't order this product yet I was billed for it, not once, but twice. When I looked at my order history, I found these two mysterious payments but they were too old to correct. My suggestion? Everyone should check their orders periodically to see what Amazon is billing you for--some stuff you may never have ordered, and in my case, have no idea even what it is! see less I have no idea. I didn't order this product yet I was billed for it, not once, but twice. When I looked at my order history, I found these two mysterious payments but they were too old to correct. My suggestion? Everyone should check their orders periodically to see what Amazon is billing you for--some stuff you may never have ordered, and in my case, have no idea even what it is!
CJ
· February 8, 2021
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The one from one of my phones works on mine. You could probably get one that would work at Walmart or maybe even Verizon some place that carries the cords that are universal. What I would do. Just have it with you so you can make sure it will fit it.
Virginia Dowdney
· October 13, 2020