Customer Review

Reviewed in the United States on August 21, 2018
If you are Computer Literate you will not want this NAS. Not only do they require you to install their Software to access your private (Password protected) files, after it maps the network drive which you cant recreate it also requires internet to get to your private files... Sure you can \\IPADDRESS but it will only show you the public files. There is no web interface you can go into to change settings all that is done through the software or WD site. I verified all this with WD Tech Support they said "This Is By Design". I will never buy another Cloud Home as it is ridiculous that you have to jump through this many hoops just to view your data.

Update: The software will randomly glitch disconnecting you from your device not to mention the auto updates that I have disabled, will do them anyway, disconnecting you till it rebuilds your drive... Whatever that means, to mad to look it up... Irritation is putting it mildly...
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