Customer Review

Reviewed in the United States on January 25, 2019
Ordered the brown mutt for our new pup and worked great. Really calmed her in the crate and seemed well made.

We ordered a second brown mutt and very surprised by the quality. It seemed like a knock-off - Velcro wasn’t well sewn in, nose and eyes looked different - but the worst part was how loud the heart was compared to our first. We could hear it across the room and drove us crazy. I measured the dB to confirm - the new heart was ~75 dB while the old was ~55 dB.

We ordered the Biscuit as a replacement and got the same quality as the first.

If you receive one in the white & red box with a fluffier nose (left in my comparison photo), you’ve gotten the older version with the louder heart that we’d rate 2 stars given poor build quality + loud heartbeat. But the newer model gets a strong 5-star buy from our household and pup.
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BBK
5.0 out of 5 stars Great, as long as you get the newer version
Reviewed in the United States on January 25, 2019
Ordered the brown mutt for our new pup and worked great. Really calmed her in the crate and seemed well made.

We ordered a second brown mutt and very surprised by the quality. It seemed like a knock-off - Velcro wasn’t well sewn in, nose and eyes looked different - but the worst part was how loud the heart was compared to our first. We could hear it across the room and drove us crazy. I measured the dB to confirm - the new heart was ~75 dB while the old was ~55 dB.

We ordered the Biscuit as a replacement and got the same quality as the first.

If you receive one in the white & red box with a fluffier nose (left in my comparison photo), you’ve gotten the older version with the louder heart that we’d rate 2 stars given poor build quality + loud heartbeat. But the newer model gets a strong 5-star buy from our household and pup.
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