I wanted to like this book. I wanted it to be helpful. And it would be helpful to you if you have a child who is going to college or starting a job, or who has trouble understanding basic societal norms. This book offers no actionable advice, or any advice for that matter that is not very, very common knowledge. I am an average 19 year old, by no means a communication expert, and I did not learn one single thing from this book that i didn't already know.