So I know I wasn't buying a samsonite or delsey but realistically I've worked for airlines and know what happens to your luggage. My previous big suit case ate it after going through snow and ice so I needed a new one for here in LA on other trips. I chose to go with a hard case because like I mentioned I used to work for an airline and know that if you have a hard case the likelihood of damage is less than with soft. I wasn't expecting much from the reviews but was surprised to see at the quality of this thing, it seems sturdy enough, wheels all work and it's easy to maneuver when you get out of baggage claim and surprisingly not that heavy-I packed for a month in LA and this wasn't to hard for me to chuck into the SUV. I'm waiting to see how it does in the ice and snow but so far it's held up to trips in LA and Maui.