Customer Review

Reviewed in the United States 🇺🇸 on June 8, 2013
This book will help you understand how to motivate/communicate with/get along with anyone. It helps you determine the "type" of person you are facing in any situation so you can diffuse anger and gain insight into what is going with that person in that situation. Not a quick fix, but full of insight. People respond differently in various circumstances so you have to be always observant, but if you are willing to learn and understand the categories, you will place yourself in a small group of people who can get along with anyone.
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