I'm home bound and do my shopping online. These are great way for me to allow my kids to get whatever they want and guess what? They all love Amazon.com. a few times two of them didnt receive them on Christmas day. I knew right away because they burn holes in their pockets and there're on Amazon as soon as their eyes open. Then they pop off a text to show mom or nana, auntie, etc, what they got. If someone doesn't send me a thank you I immediately go on Amazon to find out where it is and get it sent again. The second time has always worked. This is a computer who has to depend on humans to input the information in order to work. No information put in, no data coming out, don't blame Amazon, just complain about it and you will get results. Amazon, Mr. Bezos is the richest man in the world and isn't going to keep your money from your gift card. Anyway I love these and my only complaint is I wish they would get new animated versions for all the cards. I have used every version for each member of my family, even the ones I really don't like. Get new ones Amazon!