Customer Review

Reviewed in the United States on October 10, 2020
After going through the whole process, which entails entering your order number, product information, which they already know because it's in the email they sent you, serial number, DOP, and a whole ton of other information, you get an error... and a choice to chat but of course the chat is only available until 10:30pm. So I tried a different browser and not it's asking me for the price I paid for the item but when I enter it in, it says it's incorrect.... more errors. The thing is, they know ALL of this information already and if you don't have it, it gives them reason to deny your claim. I'll be sure to contact them via phone or chat tomorrow.
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