Customer Review

Reviewed in the United States on September 18, 2021
I received the suitcase and its beautiful and lightweight and was very excited to use it on my international trip. On the first leg of the trip, the first time using it, one of the 4 wheels of the large 28in suitcase broke. I have the photo attached. I tried figuring out how to return it but I guess my window to return has passed, even though its the first time using the suitcase. Disappointed and would love to talk to the vendor about returning it or some arrangement. The small carry on is still great
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1.0 out of 5 stars Wheels broke with 1st use
By Sohana Akhand on September 18, 2021
I received the suitcase and its beautiful and lightweight and was very excited to use it on my international trip. On the first leg of the trip, the first time using it, one of the 4 wheels of the large 28in suitcase broke. I have the photo attached. I tried figuring out how to return it but I guess my window to return has passed, even though its the first time using the suitcase. Disappointed and would love to talk to the vendor about returning it or some arrangement. The small carry on is still great
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Product Details

4.5 out of 5 stars
4.5 out of 5
479 global ratings