Customer Review

Reviewed in the United States on February 24, 2020
I got this 28" piece because the wheel on my Fochier 28" piece broke and it was just past the 2 year warranty so Fochier would not do any kind of repair or replacement. Also, Fochier did not have the 28" inch in the color I had as a single piece so I bought this 28" from Coolife and I am very happy with it so far for a few reasons.

First, it rolls great just like the Fochier.

2) It looks nice also.

3) Inside are 3 zipper areas that the Fochier did not have. On the left side, there are 2 zipper compartments on the zippered cover. And, on the right side ( no pic sorry), there's a small zipper compartment sort of in the middle.

4) By writing a review they will extend my warranty to 3 years. I really love that. You have to photocopy it and send it to them which is fine.

5) Good customer service. I like all of the documentation that came with the luggage which includes their website and their customer service email. To me it shows good focus on customer service.
Customer image
5.0 out of 5 stars Happy & Would Recommend!
By Pam Terry on February 24, 2020
I got this 28" piece because the wheel on my Fochier 28" piece broke and it was just past the 2 year warranty so Fochier would not do any kind of repair or replacement. Also, Fochier did not have the 28" inch in the color I had as a single piece so I bought this 28" from Coolife and I am very happy with it so far for a few reasons.

First, it rolls great just like the Fochier.

2) It looks nice also.

3) Inside are 3 zipper areas that the Fochier did not have. On the left side, there are 2 zipper compartments on the zippered cover. And, on the right side ( no pic sorry), there's a small zipper compartment sort of in the middle.

4) By writing a review they will extend my warranty to 3 years. I really love that. You have to photocopy it and send it to them which is fine.

5) Good customer service. I like all of the documentation that came with the luggage which includes their website and their customer service email. To me it shows good focus on customer service.
Images in this review
Customer image Customer image Customer image Customer image
Customer imageCustomer imageCustomer imageCustomer image
7 people found this helpful
Report abuse Permalink

Product Details

4.7 out of 5 stars
4.7 out of 5
2,984 global ratings