Customer Review

Reviewed in the United States on February 4, 2020
Updated:
Customer service reached out almost immediately with a phone call, and offered either a refund or replacement. It means a lot that the company is able to stand behind their product and can offer reassurance beyond Amazon's return window.
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Our luggage was checked at the gate (not due to size restriction) and unfortunately came back to us completely dented in and a piece of plastic was cracked. Not durable when shipped.
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