The luggage is nice but we thought it would have been tougher than that. It came in all dented. The box was crushed on one end. We ordered a hard shell thinking it would be stronger but we were wrong. I was worried about the baggage handlers at the airport . Did not expect UPS. They are worse. But the product is nice I got this for a gift. Just the right size two inches smaller than mine . I might get one for me.