I ordered the luggage in May 2018 to use for my Hawaii cruise in September. Then I recently used it on a Bahama cruise. I took my luggage off the ship myself and went to put the handle down to get in the Taxi to the airport and the handle would not go down. We took every thing out of the suitcase and still could not get the handle down. Luckily Delta accepted it that way at checkin. When i got home we forcefully got the handle down and now it won't come up. This is heading out to the trash! What a waste of money.